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The Future of Primordial Performance

MrBigPR said:
We've been patient for about a month.
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So what's a few more hours? Nothing. Go and find something to do and come back at the end of the day - or follow along.
 
In the future, if a company wants to divulge info on a product, make the time frame from announcement to release a little shorter (say two weeks) so as not to build up so much hype and make people sleepless for an entire month. This thread is marketing at its best

kthxbainow
 
I think everyone's just anxious, and rightfully so. When Primordial Performance makes an announcement, people wait in anticipation for the next tidbit of information to be released. :thumbsup:
 
I know I much prefer to get tidbits of info as its finalized as opposed to knowing nothing ahead of time n having to try to learn everything all at once trying to decide if its something I even want to invest in only to see it sell out before I get a chance to learn its what I've been waiting for since the first ban of pro hormones.....

Ya imo, its that epic....
 
Hey Guys,

I just had an opportunity to speak to Trauma1 about the update, he said that Eric will be making the update and it will most likely be at a later time tonight. Hold on for a little bit longer!
 
From what I personally know...there is some interesting science behind this line of products and the results that will potentially produce will certainly put a big smile on user's faces? However, I am not going to divulge any information, I am sworn to secrecy. All I can say is that I already know which AndroSeries product is going to be my personal favorite. When Eric releases the information...maybe I'll explain which product will be my personal favorite ;)

Cheers!:cheers:

-Sean-

Primordial Performance
 
Ladies and Gentlemen,

The update will come as soon as I receive it. You all have to remember that Primordial operates on PST. Therefore, the update may not be out until late tonight. These last few weeks have been locking down all the resources we need to get these out as fast as we can. I can't even begin to tell you how difficult it can be at times and even the most minor of delays can impede an entire project.

I'll get it out to you as soon as I can. Thank you for your patience and support.





-John
 
Ladies and Gentlemen,


I understand that some of you are upset right now. Primordial Performance has been doing everything in its power to get this new product line together; into production; and available for sale. It's not an easy task getting a HUGE project like this off the ground and running in a short amount of time, but that's exactly what we're doing.

We will release some more info on the "AndroSeries" as soon as we can. As has been already stated, we're all working our butts off 80+ hours/week to get this all into alignment.

Eric is one of the hardest working guys that I've ever had the pleasure to work with. I can't even begin to convey the amount of time and effort that he puts into this company every single day. Sometimes, things don't go as planned and delays can occur in the many different areas of sourcing and production; that's life, though. We work through them and continue on our way towards our goals.

I will update you all again as soon as I can with any information that is newly slated to be disclosed to the public. Primordial Performance has never let you down before, and we never will. All of our efforts are allocated to getting this project done and available to the consumer base as soon as possible.

We thank you for you support and patience in the matter.



-John
 
Trauma1 said:
Ladies and Gentlemen,


I understand that some of you are upset right now. Primordial Performance has been doing everything in its power to get this new product line together; into production; and available for sale. It's not an easy task getting a HUGE project like this off the ground and running in a short amount of time, but that's exactly what we're doing.

We will release some more info on the "AndroSeries" as soon as we can. As has been already stated, we're all working our butts off 80+ hours/week to get this all into alignment.

Eric is one of the hardest working guys that I've ever had the pleasure to work with. I can't even begin to convey the amount of time and effort that he puts into this company every single day. Sometimes, things don't go as planned and delays can occur in the many different areas of sourcing and production; that's life, though. We work through them and continue on our way towards our goals.

I will update you all again as soon as I can with any information that is newly slated to be disclosed to the public. Primordial Performance has never let you down before, and we never will. All of our efforts are allocated to getting this project done and available to the consumer base as soon as possible.

We thank you for you support and patience in the matter.



-John
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I don't think anyone at AM is super pissed like they are over at the PP board, LOL. PH's are neat and all, but not life or death. And hence this isn't even a ph being released ..... :icon_lol:
 
I will hold my tongue about my view on some of the things people have said on our home board as its not my place to say..

People need to realize supps arent the be all end all and need to step back from the computer a bit though and go take a walk..

:swordfight::slap:
 
3clipseGT said:
I will hold my tongue about my view on some of the things people have said on our home board as its not my place to say..

People need to realize supps arent the be all end all and need to step back from the computer a bit though and go take a walk..

:swordfight::slap:
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I'm always humored by the month-old forum "members" that come out of the woodwork for product announcements...
 
3clipseGT said:
I will hold my tongue about my view on some of the things people have said on our home board as its not my place to say..

People need to realize supps arent the be all end all and need to step back from the computer a bit though and go take a walk..

:swordfight::slap:
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I am being "nice" and believe me that is a hard thing to do because I am tired of seeing some of the comments made by a lot of the complete jackasses on the forums. I mean one thing that needs to be made clear...the reps are just that...reps...we know about as much as the rest of the general public in regard to information about the new product line.

Its like people think that just because of the title of Representative that we automatically have the privilege of knowing the inside information. Our job as reps is to continue to support the company because we have used the products and we believe in the company in addition to sharing information as we get it. In essence, we cannot share anything if there is nothing to share. Basically we are kept in the dark just as much as everyone else.

So I ask for some common courtesy and respect to the rep team of Primordial Performance. To those who seriously sit in front of a computer and check minute by minute or hour by hour about updates and new info...you need to consider getting a life because that type of behavior is pathetic to be honest.

I understand the frustration, but at the same time the frustration should not be directed at the rep team...we are the little guys just like the rest of the consumers.

Cheers!:cheers:

-Sean-

Primordial Performance
 
I need to start my damned training for the 2011 Olympia today dammit! When is this stuff going to be ready??!?!?!

Just kidding. Been really happy with the PP products I have used so far so I am VERY interested in this new stuff. The timing is great for me. I plan on a run in mid to late JAN 2011 so there will be some time to get some really good feedback from other users.

Sub'd.
 
3clipseGT said:
People need to realize supps arent the be all end all and need to step back from the computer a bit though and go take a walk..
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I agree whole-heartedly. The majority are just looking for short-cuts and think supplements are the answer. God forbid we put a little hard work and determination in our life to achieve the results we desire. It's just another case of wanting something without paying for it.

Case in point, my wife comes up to me yesterday and asks if I could buy her some supp's that will help her lose weight. I immediately shoot back, what kind of diet and exercise are you gonna start doing. She say's none, that's what the pills are for. I then let out a huge sigh, roll eyes and begin my rant.
 
I think the reps need to have a pre-written response for times like these. I realize the position that the board reps are in, however, they do represent the company. The customer is always right, whether he has 1 post or 500. A nice response would have been sufficient; there is no need for a rep to engage in battles with customers in fact, it should be absolutey forbidden. Imagine if you went to Target and the customer service rep started talking back and telling you to be patient? You would probably be pretty pissed. Instead (if it were my employees) id have a prepared response for the bad news, something friendly but concise. PP promised a press release, didnt come through. Which is fine, but the company should have a response for the customers. After you deliver the bad news, no further discussion is needed, no further argumentation. Just something to keep in mind, obviously the forums are casual but reps are the "representatives of the comapany" online. I will probably take some heat for this but such is life. I look forward to the new product launch and I hope to hear about it soon.
 
Motox said:
I think the reps need to have a pre-written response for times like these. I realize the position that the board reps are in, however, they do represent the company. The customer is always right, whether he has 1 post or 500. A nice response would have been sufficient; there is no need for a rep to engage in battles with customers in fact, it should be absolutey forbidden. Imagine if you went to Target and the customer service rep started talking back and telling you to be patient? You would probably be pretty pissed. Instead (if it were my employees) id have a prepared response for the bad news, something friendly but concise. PP promised a press release, didnt come through. Which is fine, but the company should have a response for the customers. After you deliver the bad news, no further discussion is needed, no further argumentation. Just something to keep in mind, obviously the forums are casual but reps are the "representatives of the comapany" online. I will probably take some heat for this but such is life. I look forward to the new product launch and I hope to hear about it soon.
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"Thank you for continuing to hold. Your call is important to us and will be answered in the order received. Please stay on the line and a customer service representative will be with you shortly."
 
But why even complain in the first place? Its not like the people that are crying are not gonna buy the products when they are released, so since your gonna buy the stuff when it does come out, just shhhhhhhhh.:D relax and wait a couple of minutes, and stop acting like some one burned you or owes you something , eat a steak and a sweet potato and grow . up . por favor.
 
Motox said:
I think the reps need to have a pre-written response for times like these. I realize the position that the board reps are in, however, they do represent the company. The customer is always right, whether he has 1 post or 500. A nice response would have been sufficient; there is no need for a rep to engage in battles with customers in fact, it should be absolutey forbidden. Imagine if you went to Target and the customer service rep started talking back and telling you to be patient? You would probably be pretty pissed. Instead (if it were my employees) id have a prepared response for the bad news, something friendly but concise. PP promised a press release, didnt come through. Which is fine, but the company should have a response for the customers. After you deliver the bad news, no further discussion is needed, no further argumentation. Just something to keep in mind, obviously the forums are casual but reps are the "representatives of the comapany" online. I will probably take some heat for this but such is life. I look forward to the new product launch and I hope to hear about it soon.
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Nope ... no heat from me ... right on! I don't have a lot of posts but I am a customer of PP and was a little put off by their response. If a company is going to put a teaser out a month or so in advance to get attention for a product(s) they will be unveiling in the coming month and then fall short. The company should explain why! With that said I'm using one of their products now and can say without a doubt their products are legit and I intend to use their new line of products in the future.
 
I agree wholeheartedly with Motox, especially regarding the Target analogy. Customers are going to act erratically at times but I always expect professionalism. Some of the posts from reps are astounding, not limited to PP who tend to be very polite when compared with most companies.

Any public rep needs to be good at being humble and biting their tongue, even if their customers are freaking out.
 
Resolve said:
"Thank you for continuing to hold. Your call is important to us and will be answered in the order received. Please stay on the line and a customer service representative will be with you shortly."
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:think: I rest my case lol
 
Motox said:
I think the reps need to have a pre-written response for times like these. I realize the position that the board reps are in, however, they do represent the company. The customer is always right, whether he has 1 post or 500. A nice response would have been sufficient; there is no need for a rep to engage in battles with customers in fact, it should be absolutey forbidden. Imagine if you went to Target and the customer service rep started talking back and telling you to be patient? You would probably be pretty pissed. Instead (if it were my employees) id have a prepared response for the bad news, something friendly but concise. PP promised a press release, didnt come through. Which is fine, but the company should have a response for the customers. After you deliver the bad news, no further discussion is needed, no further argumentation. Just something to keep in mind, obviously the forums are casual but reps are the "representatives of the comapany" online. I will probably take some heat for this but such is life. I look forward to the new product launch and I hope to hear about it soon.
Click to expand...


I dont care where i work, im not letting some outrageous customer talk to me like im nothing nor talk about my company the same way. Im never rude but i wont put up with it either. To many customers "expect" this. You can still be nice and not give in and let the customer "win" if they have no point.

That being said, if the customer has a legit concern and the rep isnt taking care of business sure, but with what was being said here and the so called "problem" at hand, sorry im not rolling over and letting some board member walk all over me and talk down to me.


-Josh
 
3clipseGT said:
I dont care where i work, im not letting some outrageous customer talk to me like im nothing nor talk about my company the same way. Im never rude but i wont put up with it either. To many customers "expect" this. You can still be nice and not give in and let the customer "win" if they have no point.

That being said, if the customer has a legit concern and the rep isnt taking care of business sure, but with what was being said here and the so called "problem" at hand, sorry im not rolling over and letting some board member walk all over me and talk down to me.


-Josh
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I appreciate your position Josh, I think we just have different ideas on customer service. Not in a good or bad way just different. I followed what was going on a PP forum, some of the members were getting unreasonably upset. To me it's not really about the customer winning, but to perpetuate the goodwill of the company in all situations. This reminds of the movie 'Fast Times at Ridgemont High" when the Burger shop asst manager gets in a fight with the customer and gets fired for it. Anyways, I'm not calling anyone out just sharing my thoughts that I should probably keep to myself! :240:
 
Well if any of the Primordial reps want to spread goodwill my way when the AndroSeries comes out they r welcome too lol. I cant justify buying more ph/ds, BUT if they want to trade thats a different story lol.
 
Tomahawk88 said:
Well if any of the Primordial reps want to spread goodwill my way when the AndroSeries comes out they r welcome too lol. I cant justify buying more ph/ds, BUT if they want to trade thats a different story lol.
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I like this, Andro Series fo me please, thanks! :wizard:
 
Tomahawk88 said:
Well if any of the Primordial reps want to spread goodwill my way when the AndroSeries comes out they r welcome too lol. I cant justify buying more ph/ds, BUT if they want to trade thats a different story lol.
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The reason it was delayed was because I rerouted the raws to my apartment. Anyone interested in working at my lab? No meth.
 
I will add that I work online every day for my job. The internet in general has spoiled a lot of people that expect instant gratification on so many levels. Developing products from the ground up is a huge task and it's not like uploading a clip of midget porn to a website.

And, you fall into a damned if you do, damned if you don't situation. Often, companies cannot give out certain info and they often have to change deadlines or launch dates or product spex, etc etc. So, keyboard warriors with nothing else to sit around and slam them for whatever it is said company is, or is not doing. I have been through it dozens of times.

It will be ready when it is ready. And, based on PPs track record it will be good and worth the wait.
 
HereToStudy said:
The reason it was delayed was because I rerouted the raws to my apartment. Anyone interested in working at my lab? No meth.
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Sign me up :laugh:

//CC
 
I seriously don't understand the complaining. The first was supposed to be a "more info" update, not a complete info update, not even "we'll tell you ship date" so who cares if its a few days late, can't buy it yet. I might get irritated if I was part of a preorder that didn't ship on time, but its childish to be irate over no new info.
 
EasyEJL said:
I seriously don't understand the complaining. The first was supposed to be a "more info" update, not a complete info update, not even "we'll tell you ship date" so who cares if its a few days late, can't buy it yet. I might get irritated if I was part of a preorder that didn't ship on time, but its childish to be irate over no new info.
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Couldnt agree more. People really need to understand teh nature of business....delays happen
 
Yea it's no big deal. I am kind of bummed but what can you do? F*** it I think I will move on with my life and not trip about it. If you seriously sat at the computer and got mad and aggressive about this... LOL @ you.

Question to PP: Would I be logging this as a tester or just getting the product to log for free?

I want to have it before everyone else :)
 
chocolatemilk said:
Yea it's no big deal. I am kind of bummed but what can you do? F*** it I think I will move on with my life and not trip about it. If you seriously sat at the computer and got mad and aggressive about this... LOL @ you.

Question to PP: Would I be logging this as a tester or just getting the product to log for free?

I want to have it before everyone else :)
Click to expand...

I got yer log for ya right here!!!!

oh wait... you didnt mean poop???
 
EasyEJL said:
I seriously don't understand the complaining. The first was supposed to be a "more info" update, not a complete info update, not even "we'll tell you ship date" so who cares if its a few days late, can't buy it yet. I might get irritated if I was part of a preorder that didn't ship on time, but its childish to be irate over no new info.
Click to expand...

Yes, exactly E.

An update was going to be given in terms of a tentative release date for the product line, however some issues with suppliers have delayed that just a bit. We hope to have a target release date posted as soon as we can.

We were never going to release specific product nomenclature or the innovative delivery modality that's being used to vastly improve hormone absorption and conversion to target hormones at the cellular level with our new "AndroSeries". Why would we release that info months prior of an anticipated release to give a competitor a chance to jump at the opportunity themselves? Not gonna happen.

I will be keeping everyone infomed about a target release date; maybe once we draw within a short time frame of these to hit the shelves we'll then be able to release why this new product line will be safe and effective. I realize that some people are frustrated, but we never stated we were going to release exactly what this whole product line was or how it works at this point. Having the nomenclature without the MOA of the delivery innovation is pointless.

We truly appreciate the patience and support of our loyal customers while we finalize the details to get the "AndroSeries" out to our consumer base as soon as we possibly can. Even in the most planned and perfect situations in this industry minor details or snags in production can inhibit target goals significantly.

We continue to work through any issues that have arisen and push forward towards our target goals.




-John
 
Trauma has a great way to calm customers and talk to them... You need to teach some of your other reps to act as you do sir.

Thanks for the update big man! ;)
 
3clipseGT said:
I will hold my tongue about my view on some of the things people have said on our home board as its not my place to say..

People need to realize supps arent the be all end all and need to step back from the computer a bit though and go take a walk..

:swordfight::slap:
Click to expand...

This is the new world that the Inet has created. 25 years ago, none of this would have been possible, or very little of it.

Now, you have so much media and Inet until when one person/company mentions a new product, 50,000 people have wind of it by 3 days and when you are dealing with that many people that fast, something is bound to go wrong. You know, the thing about "supplements" and steroids, it's like if someone sees the slightest results, its' a miracle. However, people should look toward nutrition and sleep first, while using every effort on exercising CORRECTLY. <<<This has become a second thought as opposed to drugs and supplements.

Maybe it is just me but I really do not like the way the fitness industry has been sliding over the past 4 years.
 
can someone just pm me when they declare their new line or what ever it is they wanted to announce. im tried of comming on here and hear ppl bitch. if u think its so easy go start your own company. life is hard and unpredictable **** happenes
 
james122 said:
But why even complain in the first place? Its not like the people that are crying are not gonna buy the products when they are released, so since your gonna buy the stuff when it does come out, just shhhhhhhhh.:D relax and wait a couple of minutes, and stop acting like some one burned you or owes you something , eat a steak and a sweet potato and grow . up . por favor.
Click to expand...

The reason why people are crying is because they are "feening". Some people are just really curious while others are just wet at the mouth to get their hands on what they consider a miracle in a bottle. The whole purpose of fitness is to stay fit???

Maybe I missed something but in my 19 years dealing with the industry, being fit meant working out efficiently, eating well and getting good rest. AFTER THAT, then supplement your routines....perhaps, I have been doing this all wrong all of these years.
 
Motox said:
I think the reps need to have a pre-written response for times like these. I realize the position that the board reps are in, however, they do represent the company. The customer is always right, whether he has 1 post or 500. A nice response would have been sufficient; there is no need for a rep to engage in battles with customers in fact, it should be absolutey forbidden. Imagine if you went to Target and the customer service rep started talking back and telling you to be patient? You would probably be pretty pissed. Instead (if it were my employees) id have a prepared response for the bad news, something friendly but concise. PP promised a press release, didnt come through. Which is fine, but the company should have a response for the customers. After you deliver the bad news, no further discussion is needed, no further argumentation. Just something to keep in mind, obviously the forums are casual but reps are the "representatives of the comapany" online. I will probably take some heat for this but such is life. I look forward to the new product launch and I hope to hear about it soon.
Click to expand...

I can empathize with your statement Motox.

Tomahawk88 said:
Well if any of the Primordial reps want to spread goodwill my way when the AndroSeries comes out they r welcome too lol. I cant justify buying more ph/ds, BUT if they want to trade thats a different story lol.
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Noted. :)


Ladies and Gentlemen,

I would like to take it upon myself to apologize to you for the last 3 days. Like many of you I am waiting with baited breath to see what Primordial has in store for us all. I can understand your frustrating with wanting to know more especially since we were all under the impression we would know at least a little something more by now.

That being said, if any of you still need to vent your frustrations you can contact me directly. My inbox is clear and, if need be, I'll even take negs without reciprocating so long as it helps us all through this rocky couple of days. We are here because of you, and I personally don't want any of you to think that we at Primordial think otherwise.

So let me have it! :icon_lol:

The way I see it, the fervor with which you all are demanding more information just shows how much you like and support Primordial Performance. Thanks guys! As soon as we learn more about the AndroSeries project I assure you that you will all be in the loop. In fact, I believe that Eric will be addressing all the forums at the same time.
 
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