Ok, so I’ll try to keep this somewhat grounded, but I’m having a tough time. I recently had an interesting string of bad luck with companies coming up short on products, results, and customer service. Side note, none of these are related to the fitness industry in any way, just companies I’ve dealt with in “real life” as opposed to companies I dealt with on the internet.
Anyway, I placed an order through the SNS website a little while ago. I received an email from Steve (@sns8778) the following business day informing me that the website experienced an issue where it sold products that weren’t actually in stock. Steve gave me a couple options: He could cancel the order and provide a full refund, or he could throw in some freebies for the inconvenience if I wanted to wait for the items to be restocked. Since I’m out with an injury, I didn’t need the items anytime soon. I was mostly adding to my stash of Inhibit-P and prepping for my next blast, plus some things to play with in between. I opted to wait a little while because, I mean, who wouldn’t want extra free sh!t? We were just talking about this in another thread right?
The items took a little longer to restock than anticipated, but Steve maintained contact and repeatedly offered to ship parts of my order that were ready. He also contacted me when the items shipped and thanked me for my patience. Now, here’s where it gets even better. Steve also advised me to contact him BEFORE placing my next order so he could discount the whole thing. I won’t say what the discount is, but I will try hard not to order a million dollars in supplements when the time comes.
Besides the crappy luck I’ve had with companies lately (again, outside the fitness industry), I keep hearing about people having sh!t service from a ton of places lately. I hope my experience shows that there are solid people left in our dismal excuse for a species, and there are companies who still care about their customers. A+, 10/10,



, 
, and any other max rating you can think of.
Anyway, I placed an order through the SNS website a little while ago. I received an email from Steve (@sns8778) the following business day informing me that the website experienced an issue where it sold products that weren’t actually in stock. Steve gave me a couple options: He could cancel the order and provide a full refund, or he could throw in some freebies for the inconvenience if I wanted to wait for the items to be restocked. Since I’m out with an injury, I didn’t need the items anytime soon. I was mostly adding to my stash of Inhibit-P and prepping for my next blast, plus some things to play with in between. I opted to wait a little while because, I mean, who wouldn’t want extra free sh!t? We were just talking about this in another thread right?
The items took a little longer to restock than anticipated, but Steve maintained contact and repeatedly offered to ship parts of my order that were ready. He also contacted me when the items shipped and thanked me for my patience. Now, here’s where it gets even better. Steve also advised me to contact him BEFORE placing my next order so he could discount the whole thing. I won’t say what the discount is, but I will try hard not to order a million dollars in supplements when the time comes.
Besides the crappy luck I’ve had with companies lately (again, outside the fitness industry), I keep hearing about people having sh!t service from a ton of places lately. I hope my experience shows that there are solid people left in our dismal excuse for a species, and there are companies who still care about their customers. A+, 10/10,






