Scivation issue...

[capnsavem]

Any scivation reps that I can contact thru nutraplanet.. Sent an email thru their website but no response yet.. Have an issue with a jug of Quake 10.0 I purchased thru nutraplanet. Product quality issue..

Thanks in advance
Capn

 

[mw1]

Have you contacted Nutra customer service yet? Try that first if not , Marc the owner can be pmed at BB

 

[capnsavem]

Ok thanks

 

[Steveoph]

Go through our customerservice first. Either call or email us. It will be taken care of.

 

[capnsavem]

Go through our customerservice first. Either call or email us. It will be taken care of.

i appreciate that man. Fortunately, scivation has already responded to me and it looks like they're gonna take care of it-

thanks again :006:

 

[3clipseGT]

Scivation ( Marc ) is awesome about this. I had a problem with there MRP and they went above and beyond to fix it.

 

[Killerkanadia]

How is quake? Looks pretty legit but i have never tried it.

 

[mw1]

Was it all clumped up and changed colors? Thats happened to Placebro's also

 

[totalpackage]

Marc is great about taking care of any issues with any Scivation or Primaforce products.
When you get a replacement for the Quake after you open it up I suggest you keep it in the freezer this will keep it from turning hard.

 

[capnsavem]

Was it all clumped up and changed colors? Thats happened to Placebro's also

Yup exactly.. Turned brownish when mixed in water... But yeah they are going above and beyond to fix my situation.

 

[capnsavem]

To clarify, it started out fine for about 5-7 servings.. Then things got weird with it. Maybe a bad batch, they're having me provide them with the lot # and exp date to check it out

 

[SilentBob187]

Marc is a good guy. Every time he stops by where I work it's like he's pounded 10 energy drinks and is just as friendly as can be. I hope he still has that Xtend wrap on his Xterra. That thing was awesome!