ohh ! nutraplanet
- 07-30-2018, 02:36 PM
- 08-02-2018, 08:27 PM
My last order went missing....
Nutraplanet did not reply to my multiple emails when I queried what had happened.
A SNS rep very kindly contacted them for me and I was given a credit.
All good? No!
My second order was missing half the contents....and no explanation why.
After sending multiple emails they finally got back to me saying they will refund missing items....
I never got the refund...
I had to pay for shipping twice
I only received half my order.
Would I use them again?...
No way.....Nutraplanet were a great company. Smartpowders (who they are now), are pretty useless from my experience with them.
08-03-2018, 02:30 PM
08-03-2018, 04:45 PM
08-03-2018, 08:58 PM
08-03-2018, 10:23 PM
08-06-2018, 02:14 PM
The one time I had a problem at NP...the problem was more than rectified. It took awhile, but they made up for it.
09-12-2018, 12:37 PM
Pretty much impossible to get a refund out of smartpowders (same company as NP I think). They owe me $60 and never ever answer the phone or call back when i leave a message. Also the email link on their FB gets a failed deliver mailer daimen message when i try to email them. Two boxes came with chit missing and refunded written on the receipt with no refunds given
phaggy opinions+certainty=douchebag status
09-13-2018, 09:36 AM
Chaos & Pain Rep
09-13-2018, 10:52 AM
For my last order they kindly upgraded my shipping option to Fedex priority at no charge to compensate for the few days delay in processing.
09-13-2018, 12:28 PM
09-13-2018, 06:39 PM
09-14-2018, 04:22 AM
09-14-2018, 10:05 AM
09-14-2018, 04:47 PM
10-02-2018, 05:40 AM
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