I wanted to post this as a thank you to PES for going above and beyond on an order I placed in December last year. I bought 3 tubs of the new protein and though it showed delivered with the POD, my condo office had no record of receipt. I contacted them after the holiday, nearly 4 weeks later as I was finally back home and they agreed to re-ship me my order. I can't say enough about that level of service when it was FedEx in the wrong not PES. If you are ever on the fence ordering from PES, fear not, these guys are a stand up company.