Thanks fellas for a productive conversation and honest opinions. There’s a lot of passion here and I like that. I enjoy these kind of threads as they give us reps a better assessment of what we’re not doing right and what we need to do.
Something about us--anyone who knows anything about how we roll on the various forums should know what our principles are and how we do things. Yeah, we’re here as reps, and believe me, it’s a tough gig. But more than being just reps, we’re here on behalf of Universal Nutrition. As NG said, if anyone feels we’ve been coming on too strong, I also want to apologize. We’re not lookin’ to make waves—just fit in and be good, upstanding citizens.
Maybe we’re one of the bigger companies here. Maybe we’re not. Who knows? All we’re looking for is a level playing field so we can earn our stripes and win your trust. Nothing more. UN is a company that has built its business the old-fashioned way, the hard way and the long way—one customer at a time. Gotta admit, it’s a lot more work, but those are the values.
In the end, after all the promos or anything else, all you have left are products and UN’s ability to stand behind ‘em and make sure quality customer service is delivered to each and every individual. That’s why we, the reps, are here. If, at the end of the day, ya don’t sell a quality product, if you don’t behave in a professional way, ain’t nothing you can do that’s gonna change that over the long haul... And the long haul is what we’re about.
Like I said before, though UN may be a bigger company than some, I’d like to believe none of us reps act like it. Our approach is small—one customer at a time. All we ask is that you give us a fair shake and listen to what we have to say with an open mind. So feel free to judge us by our words, but give us our due respect for our actions if we’ve earned 'em. Fellas, we’re not looking for shortcuts or handouts. Just an open mind... Thanks for listening.