I wish the entire situation hadn't of happened the way that it did and it would have been so simple to avoid.
The person claims to have talked to me, so if that's true, then it means he should have my direct contact info; but even if he didn't, anyone can email the company or pm me on here.
If this issue really happened, all he had to do was contact me and I would have asked what else he was taking, discussed the issue with him, and then offered to exchange out any sealed bottles of product for another product.
You would think that anyone that had this type of issue with anything would contact the company and ask about it, especially if they have someone's direct contact info - whether to discuss it or just to see if they could swap it for a different product.
If I were to take something and it interfered with my sleep, I would contact the company and ask if that had happened to anyone else that they knew of and see if I could exchange my sealed bottles.
Even if for some reason someone would rather post about it rather than contact the company or exchange their sealed bottles, it could have been done in a respectful way to encourage conversation - like asking others about their experiences, rather than identifying oneself as a formulator and then giving out false information on ingredients - which again, I can understand a consumer not knowing some things about ingredients, but by identifying oneself as a formulator, that's implying that the information they are going to provide is correct. I'm not talking opinions or experiences, just the facts on the ingredients.
The way this was handled from the very beginning struck me as off - from the original thread title, to identifying himself as a formulator for other brands and identifying it as a review, but it being more an ingredient breakdown and the information that was written on 3 of the ingredients being false and misleading. But most of all - trying to discourage people from buying it or buying multi-packs of it, but never simply contacting us to ask if he could exchange sealed bottles for something else.
Things like this and the time they take up are one of the biggest reasons that hardly any company owners post here anymore, and yesterday made me realize that I definitely need to cut back on my posting here because stuff like that takes up way too much time that I need to be putting towards other things.
And it doesn't just deter company owners - it deters a lot of good posters that we have from posting anymore. One poster that I really enjoyed his posting, he got insulted a few weeks back, hasn't posted since. And then like this thread for example, Resolve had just started back posting again after taking a break bc of the negativity on here and said this is the first thing he saw when he started back and was going to take another break because of it. This type of thing hurts AM as a community bc a lot of people just stop reading or stop posting rather than bothering with the negativity and drama. I hate negativity and drama myself - its draining and toxic.
I love the interaction and being able to help people one on one or in a thread type setting, but stuff like this is just too time consuming to continue to deal with. I love the personal interaction, but the time that things like this take up could be put towards product write ups, videos, articles, etc. - all things I'm working on as part of growing the companies and things that actually help people learn about supplements and ingredients.
I love the ingredients, I love the science, and I love helping people - and that is what this is about to me is to help people reach their goals and hopefully improve their quality of life through supplements.
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