just wanted to give a shout out about the excellent customer service i got the other day. Got a call from the man himself, Chuck, saying there was a problem with USPS (surprise) locating my address and that the package was returned to sender. I was quite impressed to hear the owner of the company on the other end, and it wasn't like I had waited weeks to hear about my order, it was well within a week. I was assured that it would immediately be taken care of. Much appreciated Chuck!!