Is joint support xt every coming back?
Joint Support XT should be one of the next 2 products back in stocks because its either finished being made right now or has been made and just waiting on finished product test results to come back.
I addressed above in this thread that I can promise that no one wants products to be in stock more than we do because every day that they aren't, it affects our income and ability to stay in business and it bothers me personally feeling like people are disappointed and let down.
The reason that a lot of our products work so well is that we use a lot of clinically researched branded ingredients and also some very specific extracts and unique ingredients. That is a great thing for results, but no one had any way of anticipating the Covid situation and the disaster that it would cause on the supply chain in this and many other industries.
In the case of Joint Support XT, it contains 4 clinically researched branded ingredients and unfortunately we cannot help it if a branded ingredient company is out of their own ingredient, which was the reason it has been out of stock and the major reason for the delays getting it back in stock. I can't be upset at the branded ingredient companies bc I know that they themselves didn't want to be out of their ingredient(s); its just part of what has happened in the world and many industries are feeling the effects and aftermath of it.
The only thing that we can do is do everything that we can to get products back in stock as soon as possible and I spend pretty much every waking moment of my life doing that.
The only other options would be to constantly change formulas to remove ingredients that aren't available at the time, do what a lot of companies do and lie about them being in there and just use generic extracts/versions or omit them all together, or just not use many branded ingredients or unique ingredients in formulas to begin with so as to avoid the problem.
^^^ and I'm not willing to do any of those because people depend on our products and as I mentioned in this thread a few posts back, I'm either going to do things the right way or not do them at all.
One thing that we are doing to help with things in the future specific to Joint Support XT is that we will be releasing a joint product under CEL that will be a great product - similar but also very different. It will be a great option for some people that are looking for certain things and also it will be a great option for people in the future if Joint Support XT were to go out of stock again just as Joint Support XT will be a great option for people if the CEL one were to go out of stock.
Another option that I've been considering is that we already offer multi-packs on some things and we will on Joint Support XT when it comes back in stock, but I've been thinking about doing a set percentage off type thing for people that want to buy a 3 or 4 month, 6 month, and 12 month supply of products in order to make sure that they are stocked up in the event of future out of stocks related to supply chain issues. However, if we do this, then some people will inevitably complain because of two things:
1) If we offer a year supply at ___% off, the percentage off may not be much, if any, more than a 4 month or 6 month supply; it would be being done in order to help people get a good discount that want to stock up on items that they like and depend on. Some people will inevitably complain about that and feel like they should get more of a discount for buying a 12 month supply over a 4 month supply for example, but the reality is that to do that, we would either have to increase the markup of the products in order to be able to discount it more or not offer as much of a discount on the smaller supply in order to offer more on the bigger supply - but I don't like doing that because that penalizes the people that may cannot afford a year supply.
2) If we offer advanced discounts on a 6 month or a years supply, then the upside would be that those discounts would be available year round to people, but some people would complain that no additional discount would be able to be given when we do the holiday sales. For example, if we offer a 6 month supply at 30% off then we could not have that eligible to be discounted during a holiday 30% off sale because we would lose money and then wouldn't be in business to be offering products to begin with. I wish that more people would realize that the companies that are able to constantly offer BOGO's or combined discounts are marking their products up enough to do so, whereas we'd rather be able to offer a better price all the time.
I hope I explained that in a way that it makes sense.