@delsolrob
I picked up 4 bottles of Sustain Alpha from DPS last month and I started using a bottle about 5 days ago. The bottle I opened was from Batch 2000282, Exp 07 2024. I can't remember, but think the pump was working fine for the most part on day 1 although it took quite a few pumps to get the product to dispense, but since day 2 until now day 5, the pump only pushes out a small amount and part of that small amount just drips out of the nozzle down the side of the bottle. It takes roughly 3 hard pumps to get what normally should be the about the size of 1 regular full pump based on my previous experience using SA, and it makes a small mess on the side of the bottle as well. I've tried shaking the contests before use as well as gently warming the bottle with warm/hot water and nothing seems to work. Do you have any tips on how I can fix it to make it work properly? Also like another member posted the liquid contents appear clear and amber/light brown color compared to a much deeper and brown color, and the consistency of the gel is much thinner than what I remember from previous batches Ive used. My hands are also very itchy and dried out after applying the product. Just wanted ask if this normal for the bottles from the current batches I have. I've included the bottle info from the 4 bottles I was sent. Any help would be much appreciated. Thank you.
Product Label Info:
3 bottle Sustain Alpha
Version 11
Batch 2000282
Exp Date 07 2024
1 bottle Sustain Alpha
Version 11
Batch 2000277
Exp Date 04 2024
I picked up 4 bottles of Sustain Alpha from DPS last month and I started using a bottle about 5 days ago. The bottle I opened was from Batch 2000282, Exp 07 2024. I can't remember, but think the pump was working fine for the most part on day 1 although it took quite a few pumps to get the product to dispense, but since day 2 until now day 5, the pump only pushes out a small amount and part of that small amount just drips out of the nozzle down the side of the bottle. It takes roughly 3 hard pumps to get what normally should be the about the size of 1 regular full pump based on my previous experience using SA, and it makes a small mess on the side of the bottle as well. I've tried shaking the contests before use as well as gently warming the bottle with warm/hot water and nothing seems to work. Do you have any tips on how I can fix it to make it work properly? Also like another member posted the liquid contents appear clear and amber/light brown color compared to a much deeper and brown color, and the consistency of the gel is much thinner than what I remember from previous batches Ive used. My hands are also very itchy and dried out after applying the product. Just wanted ask if this normal for the bottles from the current batches I have. I've included the bottle info from the 4 bottles I was sent. Any help would be much appreciated. Thank you.
Product Label Info:
3 bottle Sustain Alpha
Version 11
Batch 2000282
Exp Date 07 2024
1 bottle Sustain Alpha
Version 11
Batch 2000277
Exp Date 04 2024
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