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Sparta Nutrition/ Be Wary

kaleispimp said:
They said they got shipment though about a week ago. Posted video, figure they would get it out by now. I don't get how they could get their kraken but not V2 shortly after. Lol, they should just stop telling people "5 business days it will go out" and just tell people. "Sorry we will fill you in when we actually get our shipment, sorry for the delay." Just stop giving people definite dates and cut the BS. That's all I'm saying.
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Ha I totally get you. You c any compare kraken to v2's tho since they're different manufacturers so that's not a convo.

For the dates, I've said quite a few times we don't really know and can't guarantee but naturally everyone asks anyways so we tell the best we know to appease those people. We can totally just stop giving any date info but you all keep asking the question ha.
 
booneman77 said:
Ha I totally get you. You c any compare kraken to v2's tho since they're different manufacturers so that's not a convo.

For the dates, I've said quite a few times we don't really know and can't guarantee but naturally everyone asks anyways so we tell the best we know to appease those people. We can totally just stop giving any date info but you all keep asking the question ha.
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I wish they would just keep the website up to date and change the expected ship date on there. It still says 11/15. I bet that would save them a ton of calls and messages.
 
elo76 said:
I wish they would just keep the website up to date and change the expected ship date on there. It still says 11/15. I bet that would save them a ton of calls and messages.
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haha c'mon guys...

first you ask for " just dont tell us anyhting", then immediately say "just keep updating with anything you know"... you've gotta see we can't win either way here from this perspective ha
 
booneman77 said:
haha c'mon guys...

first you ask for " just dont tell us anyhting", then immediately say "just keep updating with anything you know"... you've gotta see we can't win either way here from this perspective ha
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I think he just meant taking the shipping date down because people who don't look at the forum and know the delay issue are assuming it's shipping out now.... it's for future customers ordering. Because on the website it still says 11/15 they shipped out.
 
kaleispimp said:
I think he just meant taking the shipping date down because people who don't look at the forum and know the delay issue are assuming it's shipping out now.... it's for future customers ordering. Because on the website it still says 11/15 they shipped out.
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Ah now that makes sense. Didn't think of the that way.

Sometimes I forget not there's people outside this forum haha :)
 
kaleispimp said:
I think he just meant taking the shipping date down because people who don't look at the forum and know the delay issue are assuming it's shipping out now.... it's for future customers ordering. Because on the website it still says 11/15 they shipped out.
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Yea agreed. Have you ever tried any of the companies products?
 
If it make you feel any better I'm still waiting on my order to ship from Olympus labs black Friday special
 
Nobody has been on messenger or answered the phone since Wednesday of last week. Anyone hear anything?
 
Finally got through to the boss man today and while I don't have any new dates, it seems like things are finally moving again after being at a total standstill. We were moving the warehouse as well so that didn't help.

As you guys can see, LOTS of growing pains right now so please be patient.

That said, do keep pinging us and asking questions. I'll keep doing what I can to help
 
booneman77 said:
Finally got through to the boss man today and while I don't have any new dates, it seems like things are finally moving again after being at a total standstill. We were moving the warehouse as well so that didn't help.

As you guys can see, LOTS of growing pains right now so please be patient.

That said, do keep pinging us and asking questions. I'll keep doing what I can to help
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Thanks for the update. Tell Santa (boss man) we want our stack by xmas :)
 
Mowglisml said:
Thanks for the update. Tell Santa (boss man) we want our stack by xmas :)
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Haha he told me he knows not one of you guys was nice this year... banging weights and making fun of planet fitness... naughty naughty.
 
Still nobody answers the phone. If we didn't have booneman I would be flipping out thinking they closed shop.
 
elo76 said:
Still nobody answers the phone. If we didn't have booneman I would be flipping out thinking they closed shop.
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Don't fee bad, it took me even almost a week to get someone to answer me... they're buried beyond reason with the move and getting diked at every turn with the mfg.

I'm as frustrated as you guys as I have goodies I've been waiting for since August myself ha.

You can quote me when I say that if I thought there was any chance of things not coming through I'd be the first one to throw in the towel and make a stink. I'm not one to support shady bs. I work as a manufacturing process improvement consultant for a living so efficiency and transparency are in my blood.

I appreciate you guys keeping the buzz tho. Nothing moves without a good push.
 
They need to respond someway/somehow. Answer the phone, respond to messages/chat....whatever. There needs to be some sort of communication from them to the customers. We shouldn't have to rely on booneman for our updates. I'm about ready to cancel all three of my orders and go another route. Wait...I couldn't even cancel if I wanted to because they never answer the damn phone.

I don't do facebook, but you can see there are postings on their page wondering what's going on yet nobody responds. They posted on their facebook wall right before the comments were made too.

Ok done ranting, but I'm figuring some of you guys are feeling the same way right now.
 
elo76 said:
They need to respond someway/somehow. Answer the phone, respond to messages/chat....whatever. There needs to be some sort of communication from them to the customers. We shouldn't have to rely on booneman for our updates. I'm about ready to cancel all three of my orders and go another route. Wait...I couldn't even cancel if I wanted to because they never answer the damn phone.

I don't do facebook, but you can see there are postings on their page wondering what's going on yet nobody responds. They posted on their facebook wall right before the comments were made too.

Ok done ranting, but I'm figuring some of you guys are feeling the same way right now.
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This is true. Just today they posted lean v2 promo with link to the website saying it is in stock and ships by 11/15.
 
kaleispimp said:
Some shady sh1t mayne
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You're telling me!

Those posts on facebook have since been deleted. What's that...a few hours they lasted? They can delete posts but can't communicate anything to us. I would much rather have another bootleg ship date to get some false hope, but we get complete silence instead. This does not look good on their part. I can't even explain how mad this is making me. This is a business, we are the customers. They should answer each and every email and call no matter what the situation.
 
elo76 said:
You're telling me!

Those posts on facebook have since been deleted. What's that...a few hours they lasted? They can delete posts but can't communicate anything to us. I would much rather have another bootleg ship date to get some false hope, but we get complete silence instead. This does not look good on their part. I can't even explain how mad this is making me. This is a business, we are the customers. They should answer each and every email and call no matter what the situation.
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Let's update our website, move warehouses, stop responding to people or at least telling them to wait until they get shipment. All while keeping customers waiting for over a month and having only one legitimate rep (Boone) actually relay information he struggled to get in the first place . I just think it's dumb they do all these other things to "promote" the company but can't even get their orders out past a few kraken shipments. My first priority would be to my customers then marketing. At this point I don't care if this "new sh1t" is any good because I could of gone through any other company, got comparable products "sorry but let's be honest here, there is always other good competitors" and would of been 10x more happy than dealing with loop holes, miscommunication, Massive delays with blame on manufacturer... why did you get guys select such a garbage manufacturer? I've never heard of a month and a half delay on product... that's pretty damn significant. Plus moving warehouses when you don't have shipment out to customers waiting? I'm just sitting in my chair LoLing because obviously the marketing strategy, business practice, and everything is being run poorly. I'm finishing my degree this year and have buddies who are marketing/business majors who laugh at this situation. There is just so many shortcoming, excuses, and obvious red flags that can't be made up for. "Drop mic"
 
kaleispimp said:
Let's update our website, move warehouses, stop responding to people or at least telling them to wait until they get shipment. All while keeping customers waiting for over a month and having only one legitimate rep (Boone) actually relay information he struggled to get in the first place . I just think it's dumb they do all these other things to "promote" the company but can't even get their orders out past a few kraken shipments. My first priority would be to my customers then marketing. At this point I don't care if this "new sh1t" is any good because I could of gone through any other company, got comparable products "sorry but let's be honest here, there is always other good competitors" and would of been 10x more happy than dealing with loop holes, miscommunication, Massive delays with blame on manufacturer... why did you get guys select such a garbage manufacturer? I've never heard of a month and a half delay on product... that's pretty damn significant. Plus moving warehouses when you don't have shipment out to customers waiting? I'm just sitting in my chair LoLing because obviously the marketing strategy, business practice, and everything is being run poorly. I'm finishing my degree this year and have buddies who are marketing/business majors who laugh at this situation. There is just so many shortcoming, excuses, and obvious red flags that can't be made up for. "Drop mic"
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Ok...all of a sudden Sparta has started returning phone calls. They guarantee the first week of January. Apparently the raws were held up at customs for 3 weeks and then the Cyclosome manufacturing process takes some time.

Kaleispimp...you need to clean out your PM box.
 
elo76 said:
Ok...all of a sudden Sparta has started returning phone calls. They guarantee the first week of January. Apparently the raws were held up at customs for 3 weeks and then the Cyclosome manufacturing process takes some time.

Kaleispimp...you need to clean out your PM box.
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I cleared it just now, well it's nice to know we have some information! Hopefully it's accurate but that could be a 25% chance of being so!
 
elo76 said:
Ok...all of a sudden Sparta has started returning phone calls. They guarantee the first week of January. Apparently the raws were held up at customs for 3 weeks and then the Cyclosome manufacturing process takes some time.

Kaleispimp...you need to clean out your PM box.
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let's hope... I was pretty close to calling my bank to cancel order, but saw this notification.
 
elo76 said:
Yeah. Me too. Why wouldn't they just tell us this in the first place? The story's and dates still don't make sense.
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I'm over it. I'm getting my refund. [edit] one last chance. Just got an email from ceo on what is going on.
 
From the boss (emailed out to all as well)

An Important Message Regarding Preorders/Backorders

SPARTANS...

My name is Leo Alexander and I am the CEO of Sparta Nutrition. First and foremost, I want to personally apologize for the indelible delay on the shipments of your orders for any prohormone product.

As a relatively-new but extraordinarily innovative company, we have faced an unforeseen delay with customs and then production. I have got confirmation from the production manager direct from our manufacturer, Hi-Tech, that all of our products will be in the warehouse and ready to be shipped out directly to you by the 1st week of January.

Why are the products taking so long? Namely, we faced an unanticipated 3-week delay due to customs. Mainly, now, because we use Cyclosome Delivery, all products undergo a phosphatydylcholine process that makes them very "sticky" in the particle coating process. This increases the lead time further than "liposomal" delivery would take. Our only purpose of using Cyclosome - offering the best for the best.

I know that this delay is our fault and to help minimize the cumbersome drawback, I am offering:
Free Trojan PCT (a $40 value) with every order and free upgraded shipping*
For orders over $300 USD: an additional free Kraken Pre-Workout*
Free shipping and 20% off your next order*
I am beyond contrite for any inconvenience this may have caused you. As a company, we wanted to have the exact answer with what's going on and when orders will be shipped.

Happy Holidays!
 
booneman77 said:
From the boss (emailed out to all as well)

An Important Message Regarding Preorders/Backorders

SPARTANS...

My name is Leo Alexander and I am the CEO of Sparta Nutrition. First and foremost, I want to personally apologize for the indelible delay on the shipments of your orders for any prohormone product.

As a relatively-new but extraordinarily innovative company, we have faced an unforeseen delay with customs and then production. I have got confirmation from the production manager direct from our manufacturer, Hi-Tech, that all of our products will be in the warehouse and ready to be shipped out directly to you by the 1st week of January.

Why are the products taking so long? Namely, we faced an unanticipated 3-week delay due to customs. Mainly, now, because we use Cyclosome Delivery, all products undergo a phosphatydylcholine process that makes them very "sticky" in the particle coating process. This increases the lead time further than "liposomal" delivery would take. Our only purpose of using Cyclosome - offering the best for the best.

I know that this delay is our fault and to help minimize the cumbersome drawback, I am offering:
Free Trojan PCT (a $40 value) with every order and free upgraded shipping*
For orders over $300 USD: an additional free Kraken Pre-Workout*
Free shipping and 20% off your next order*
I am beyond contrite for any inconvenience this may have caused you. As a company, we wanted to have the exact answer with what's going on and when orders will be shipped.

Happy Holidays!
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I just received this through a distributor not sparta, been since dec 4 with a few times i've asked on why the order hasn't shipped and they tell me the don't know now i get this message. So since im in Canada ill have to wait till feb more than likely to receive my products. 2 months wait for supps is not my idea of good customer service. Boone are you sure they will be ready first week of Jan cause in another thread i seen that the manufacturer has falsely told you eta dates. How can we be sure if they've already compromised their word. If information was emailed previously about issues etc people will be more understanding but with no info or contact this could have been dealt with differently from a customers stand point. Honestly ill be decideding tonight if im going to cancel the sparta products to get my order out. International customers already have a long wait time to receive supps this doesn't help.

Boone you know i don't have anything against you one bit, and appreciate you relaying the info as best as you can. This is not about you.
 
WAF said:
I just received this through a distributor not sparta, been since dec 4 with a few times i've asked on why the order hasn't shipped and they tell me the don't know now i get this message. So since im in Canada ill have to wait till feb more than likely to receive my products. 2 months wait for supps is not my idea of good customer service. Boone are you sure they will be ready first week of Jan cause in another thread i seen that the manufacturer has falsely told you eta dates. How can we be sure if they've already compromised their word. If information was emailed previously about issues etc people will be more understanding but with no info or contact this could have been dealt with differently from a customers stand point. Honestly ill be decideding tonight if im going to cancel the sparta products to get my order out. International customers already have a long wait time to receive supps this doesn't help.

Boone you know i don't have anything against you one bit, and appreciate you relaying the info as best as you can. This is not about you.
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Honestly I can't give you any more words of encouragement or guarantee beyond what's said in that message. I don't have any direct connection with the manufacturer myself so my only source is the same guy that wrote that message (what I hear, you hear). I totally understand any skepticism at this point and frankly am still anxious to see this finally pan out myself (yeah, I'm sick of hearing you all getting held up ha ;) )

As for the timeframe, if all goes as planned, even to Canada, barring a customs hold for a long time, you should have your stuff in a week or so with the expedited shipping.
 
patience is a virtue?

nah. f that. i'm with you guys, this wait has been loose butthole for sure.
 
Lol, well I still got pending on my account so I guess we'll see! If it doesn't ship today though (never Sparta again) after that whole guarantee
 
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