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Picked up some XPG, question

Same thing with the ursa.. clumpy on skin immediately and rolls off. Can’t be working

If it's straight up clumping, you're rubbing too hard. And by too hard, I don't really even mean applying much pressure at all. 3 or 4 extremely gentle 'glides' with a finger is all I do in an area. Sometimes left with a little bit of a visible white 'film' on the skin after it dries, but I just take a little coconut oil and rub that over the area, any residue is gone when the coconut oil dries.
 
There's a lot of feedback on Ursa-Gel that would disagree with your statement about it not working.

You've been here for a long time according to your join date, so you probably remember Par and Avant and them explaining things like this many times over the years.

Par is the head scientific advisor for XPG and XPG uses the Avant Labs carrier.

Simply put - Ursa-Gel is very highly dosed - 70 mg. per ml.

When you go that high of a dose per ml on some things, especially when it has the properties of Sodium Ursolate, there may be sticking together under certain circumstances. There are fixes that can be done, but the only way to absolutely avoid it would be to lower the dosage of the product per ml.

Think about it like this - if you were to lose even 20% per ml (which you wouldn't), its still 10% more per ml and less expensive per ml than other brands.

There are 2 situations in which this is going to happen more commonly:
  1. When people rub it on too hard. That's why we say - rub it on, not rub it in. You cannot physically rub something through your skin. That is the job of the penetration enhancers in the carrier. An important note here is also that you cannot see something go through your skin - you cannot see on a molecular level; if something is white, there may be a white residue. We cannot make something that's white not be white - especially without diluting it.
  2. When it gets hot/cold in transit or storage conditions. For example, you do what I did, and put it on the bathroom counter by a vent. There's an easy fix to that: You fill a coffee cup up with warm water to the neckline of the bottle (not over the cap) and then you submerge the bottle for 30 seconds. Take it out, shake it. Repeat again. I've never heard of a situation where someone did this correctly that it didn't fix it.

If people really want us to lower the dosage of the product to avoid this, we can. It's better margin for us by doing so - we're simply trying to offer consumers the best value for their money by dosing it highly.

And there's absolutely nothing we can do to make an individual not rub it on so hard except tell people not to, and nothing we can do to keep it from getting it hot/cold after it leaves our warehouse.

Ursa-Gel is by far the best value for an Ursolic Acid td, and like I said above, even if you lost 20%, it would still be the best value and best dose Ursolic Acid td available. Sometimes I feel like we'd be better off not to try so hard to offer people the best value.
thank you for the explanation but multiple people are also expressing the same issue, it does indeed flake even if you rub it gently, hell im not even rubbing it im just tapping it on my skin and its still flaking and leaving a white residue and feels like 50% of it is going to waste
 
thank you for the explanation but multiple people are also expressing the same issue, it does indeed flake even if you rub it gently, hell im not even rubbing it im just tapping it on my skin and its still flaking and leaving a white residue and feels like 50% of it is going to waste

The issue has been explained and I'm not going to argue with you over it.

As explained, the only way to rectify the issue would be for us to lower the dosage of it - and as pointed out, even if you were to lose a little of it, it's still by far the highest dose Ursolic Acid topical. You could lose a full 20 mg per ml (which you wouldn't) and it would still be the highest dosed and least expensive per dose.

We've considered lowering the dosage on it for quite awhile - but on the other hand, there are a lot of people that appreciate the dosage/value and don't want us to lower the dosage of it. So kind of a no-win situation.

XPG offers Ursa-Gel for people that want topical Ursolic Acid and SNS offers Ursa-Bolic which features liposomal Ursolic Acid for people that prefer capsules.
 
I haven't used it but does it matter where it is applied? why not just apply to feet and ankles in the morning where you are going to put on socks anyways? I tend to put one pump of my carnitine on my shoulder lately, and another pump I spread out over the tops of both feet.
 
I haven't used it but does it matter where it is applied? why not just apply to feet and ankles in the morning where you are going to put on socks anyways? I tend to put one pump of my carnitine on my shoulder lately, and another pump I spread out over the tops of both feet.

Ursa-Gel can be applied anywhere a person would like to.
 
Ursa-Gel can be applied anywhere a person would like to.
seems like the obvious solution then is to slap that stuff on the feet and ankles, pull up your socks and call it a day. no issue, no flaking on the shirt etc. winner winner chicken dinner and bobs your uncle.
 
seems like the obvious solution then is to slap that stuff on the feet and ankles, pull up your socks and call it a day. no issue, no flaking on the shirt etc. winner winner chicken dinner and bobs your uncle.

Yeah, I've used it like that and also just used it on inside of my arms. There's a bit of a white residue sometimes but its never bothered me.

When we started making Ursa-Gel, we had explained that we can do 50 mg. per ml and it wouldn't do that or we could push the dose up to 70 mg. per ml and it may would - bc that's 40% more active ingredient per ml.

At the time everyone seemed excited and wanted us to do it that way, so that's what we did - and most people are fine with it, but some people complain about it. I get it, it's not ideal or perfect - but the only solution was/is to scale back the dosage. Some problems don't have perfect solutions. At having 40% more per ml, even if you lose a little bit to the whitening, its minimal and still a heck of a great deal.

Other Sodium Ursolate products sell on average 1.5 grams per bottle for 34.99 and 3 grams for 64.99.

XPG Ursa-Gel is 100 ml at 70 mg. Sodium Ursolate per ml = 7 grams per bottle and sells for an average of 37.95 online (49.99 is full retail price before any discounts).

So on average, a person is getting over double the amount for half the price.

And for people that don't like topicals to begin with, we have SNS Ursa-Bolic that is Phytosomal Ursolic Acid.

We may wind up just changing it to 50 mg. per ml because the few people that do complain about it generally make it a habit to complain about it everywhere they can to disparage the product. I've yet to see anyone complaining about it tell the full context - hey, it may be a little bit of white residue because it's a 40% higher dose and a heck of a value.
 
Other Sodium Ursolate products sell on average 1.5 grams per bottle for 34.99 and 3 grams for 64.99.
actually one of the many reasons XPG is 99% of my topical choice, is because I have used other brands before I knew yours, and they actually did stain shirts and towels. I literally have 2 different containers of TDs sitting next to me right now that I haven't used in 2+ years because I know they'll destroy my shirts (they are not XPG brand). aside from that, I don't even question ingredients with you cause we've had enough long phone calls that I know I trust you 100% on ingredient choice and more importantly, sourcing.
 
actually one of the many reasons XPG is 99% of my topical choice, is because I have used other brands before I knew yours, and they actually did stain shirts and towels. I literally have 2 different containers of TDs sitting next to me right now that I haven't used in 2+ years because I know they'll destroy my shirts (they are not XPG brand). aside from that, I don't even question ingredients with you cause we've had enough long phone calls that I know I trust you 100% on ingredient choice and more importantly, sourcing.

Thank you. With XPG, we try to deliver the best products at the best price and make sure that they don't stain and we don't use any added fragrances out of respect for people that have allergies.

The Ursa-Gel is a faint white residue and doesn't stain at all. And if someone is super bothered by it, they can simply take a bit of alcohol and put it on their fingertip and rub it and that's it.
 
The issue has been explained and I'm not going to argue with you over it.

As explained, the only way to rectify the issue would be for us to lower the dosage of it - and as pointed out, even if you were to lose a little of it, it's still by far the highest dose Ursolic Acid topical. You could lose a full 20 mg per ml (which you wouldn't) and it would still be the highest dosed and least expensive per dose.

We've considered lowering the dosage on it for quite awhile - but on the other hand, there are a lot of people that appreciate the dosage/value and don't want us to lower the dosage of it. So kind of a no-win situation.

XPG offers Ursa-Gel for people that want topical Ursolic Acid and SNS offers Ursa-Bolic which features liposomal Ursolic Acid for people that prefer capsules.
If i mix it with a moisturizer will it still absorb? Because thats the only way im able to avoid the white flaking. Even putting alcohol on it isnt working
 
If i mix it with a moisturizer will it still absorb? Because thats the only way im able to avoid the white flaking. Even putting alcohol on it isnt working

Moisturizer could be a broad range of things - most would be fine. Coconut oil would be good.

Flaking is usually rubbing it in too hard.
White residue is what I explained about its just a lot of active per ml.

Have you gotten it hot/cold like a temperature variance by any chance?
I've done that before by putting a bottle on my bathroom counter by a vent. It can also happen in transit, but we have no way of knowing that. The reason I ask is that if that's the case, then there's an easy trick that can fix that. All one has to do is get a coffee cup and fill it with warm water about to the height of the top of the label, shake the bottle and put it in there and let it sit for about 30 seconds to a minute, remove and shake the bottle. Repeat.
 
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