Let's re-examine things for a second here. First of all, MA Research was never "having issues". Secondly, we DON'T Rip people off! The individual in question (in this thread) sent a money order that we never received. Unfortunately, the post office is not always perfect...and often, it is isn't even the USPS's fault. Sometimes, the customer themselves is the one that makes a mistake (i.e. writing down an improper mailing address, for example).
The good news is that lost money orders are easily replaced. Every money order comes with a tab that the buyer is SUPPOSED TO KEEP, so that if the money order gets lost, stolen, damaged, etc., the money is replaced.
Regardless, a lost piece of mail has nothing to do with us. The reality is that the USPS sometimes loses or misplaces mail. Therefore, if a money order is lost, the sender must either be prepared to keep the stub...or rather, use an e-check like 99% of our customers, which is not only easier, but faster, safer, and more reliable. ANYONE is the world who has a checking account (which is 99% of America) can use an e-check easily and quickly. We have had literally 1,000's of customers use an e-check to pay for their products, none of whom have ever had any issues receiving what they paid for. This is why you will not find a single post from ANYONE...ANYWHERE...saying they got ripped off...ever.
I find it amazing that ONE person can put up a post saying that they haven't received their order yet...and despite a company having a FLAWLESS 3 year track record, some people will STILL respond with comments like "Is MA Research still having issues? I don't want to get ripped off". Amazing! It's not like the member even accused us of wronging him. All he said is that he hasn't received his order yet...and somehow, THAT statement alone qualifies a company as "having issues" to the point that of worrying about "being ripped off"? Mind blown.