it has been a while and since im not getting a reply from the company.. Here goes long story, i try to resume it (i have all the emails and tracking as proof)
- july 2019 Did a purchase of $306 worth of supps, with discount paid $245, but being from outside USA paid $67 separate for shipping costs.
- was in touch with them as had issues for some time with the post office and customs, so till then was getting replies in time on emails
- The parcel was returned, and i sent them the mail awaring them.
- got notification of parcel returned, Also got notification from the store Having lost the credit card payments system.
- this process took almost 2months between held into customs and then returned
- i was expecting to travel in 2020 to USA, but beginning of 2020 Covid happens and all plans ruined. been jobless and sitting at home depressed (still i am)
- I asked for it to be either refunded => They said had no option
- i asked to get other items instead.. and since then, between me being in not good position, and not well due to things going on, ive let this a couple of weeks between my mails asking about a solution , been ignored.
- I provided SS of email part where i mentioned them about the parcel being returned plus the ss of the tracking app.. and their excuse its "too small i cant read it, but ill check", and still no reply.
- to one of their publicity mails i sent asking are you guys still in business and got an instant reply.. but after that the rest of the messages Zero reply.
My last message to them was to send me Evomuse stuff instead and take the shipping from the total sum, as @dsade has been sending me his products i had bought and they have been arriving without issues, and still got no reply..
- july 2019 Did a purchase of $306 worth of supps, with discount paid $245, but being from outside USA paid $67 separate for shipping costs.
- was in touch with them as had issues for some time with the post office and customs, so till then was getting replies in time on emails
- The parcel was returned, and i sent them the mail awaring them.
- got notification of parcel returned, Also got notification from the store Having lost the credit card payments system.
- this process took almost 2months between held into customs and then returned
- i was expecting to travel in 2020 to USA, but beginning of 2020 Covid happens and all plans ruined. been jobless and sitting at home depressed (still i am)
- I asked for it to be either refunded => They said had no option
- i asked to get other items instead.. and since then, between me being in not good position, and not well due to things going on, ive let this a couple of weeks between my mails asking about a solution , been ignored.
- I provided SS of email part where i mentioned them about the parcel being returned plus the ss of the tracking app.. and their excuse its "too small i cant read it, but ill check", and still no reply.
- to one of their publicity mails i sent asking are you guys still in business and got an instant reply.. but after that the rest of the messages Zero reply.
My last message to them was to send me Evomuse stuff instead and take the shipping from the total sum, as @dsade has been sending me his products i had bought and they have been arriving without issues, and still got no reply..
Last edited: