Help from either Nutraplanet CS or Dsade.

MiKeY ReSp

Member
I just got home from work and checked up on my order status from one I just recently placed from Nutraplanet.com

For some reason, the package is being shipped to my old college address, and not where I currently live. I currently live at the billing address, which is correct. I don't understand how this happnened.

I understand that my package will take longer to receive, and thats fine, but I just wanted to let you guys know and maybe you can stop it before it goes any further.

Sorry for the mix-up, but I am nowhere near where the package is on it's way to, lol.

Order number is #281591

Thanks, I will send some PM's and messages as well, but I'd figure that you guys might found out sooner if I posted....

Once again, if you guys could have the packages shipped to the billiing address it would be greatly appreciated.

Thank you,

Mikey



MOD EDIT: PLEASE email them about individual orders. We can't have individual order questions constantly being posted here. Its not their customer service forum and it makes the job actually more difficult in the long run.

Invalid Link Removed
 
BUMP for CS
 
First off, thank you for your business!

After tracking your package, I see that is was delivered to the college address on the 22nd. Though, I have spoken with a FedEx representative and he claims that FedEx is going retrieve the package (on the 26th) and reroute it to your correct address. You will be able to start tracking the package with the same tracking number, starting Monday night or so.

During checkout on ALL future orders, please make sure and update the address to your preferred destination.

Also, for any future customer service inquiry, please email me at [email protected]

Thanks for choosing NutraPlanet! :head:

MiKeY ReSp said:
I just got home from work and checked up on my order status from one I just recently placed from Nutraplanet.com

For some reason, the package is being shipped to my old college address, and not where I currently live. I currently live at the billing address, which is correct. I don't understand how this happnened.

I understand that my package will take longer to receive, and thats fine, but I just wanted to let you guys know and maybe you can stop it before it goes any further.

Sorry for the mix-up, but I am nowhere near where the package is on it's way to, lol.

Order number is #281591

Thanks, I will send some PM's and messages as well, but I'd figure that you guys might found out sooner if I posted....

Once again, if you guys could have the packages shipped to the billiing address it would be greatly appreciated.

Thank you,

Mikey



MOD EDIT: PLEASE email them about individual orders. We can't have individual order questions constantly being posted here. Its not their customer service forum and it makes the job actually more difficult in the long run.

Invalid Link Removed
Click to expand...
 
Last edited:
You must log in or register to reply here.
Back
Top