Friend having trouble creating account

[funkd0c]

My friend is having trouble making an account. He has done everything to register correctly. I walked him through it. But, the site still thinks he's a spammer or bot. Yet, I can log into my account on his computer. Let me know what I can do to resolve this, please.

 

[Admin]

name?

 

[funkd0c]

tthomas20

 

[Admin]

Nobody by that username...

 

[funkd0c]

Well, i have a different friend that tried to make an account. Name is mj007. Can you check on that for me?

 

[Admin]

He hasn't clicked on the email confirmation.

 

[funkd0c]

Thank you. She found the email, but she was having trouble because it was in her bulk folder.