I ordered a bottle of smolder from Nutriverse a month ago. It has the chunky globule/granule issue. I've pm'd you about it. I've emailed about it. I've pm'd midwestbeast about it with a screenshot of my order and he said it was being worked on weeks ago. I've posted about it in this thread. I have an email in to Nutriverse and they say they've cc'd you. Now I tried sending you a PM in the requested format to hopefully resolve my issue, but your inbox is full. I understand you must be very busy with all this. I just want to try eviscerate. That's all. I don't want to keep bothering you.
You should have my name from the PM's we've exchanged.