Four_Stroke
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I just received a bottle of Eviscerate BFF and when I applied it, I had a ton of clear glops on my core. I just finished up a previous bottle and it did not do this???
Ok, thanks for the info. There's a reason why I have a bunch of EvoMuse products, they work great and unbelievable customer service. Thanks again.this is the same issue as the Smolder- supplier sent the wrong thickener.
Supplies are back in stock and another batch will be done next week. PM me your info for replacements.
Where was it purchased from?I just received a bottle of Eviscerate BFF and when I applied it, I had a ton of clear glops on my core. I just finished up a previous bottle and it did not do this???
Nutriverse at the beginning of this week 3/14.Where was it purchased from?
Thank you for letting us know Matt!Luckily there weren't too many sent out before the issue was caught. The main thing is that it doesn't become apparent until the thickener separates out - which is about 3-4 days later.
The benzyl alcohol, the main carrier ingredient that keeps the ingredients localized, is VERY aggressive when it comes to destroying the gelling effects of certain thickeners. The supplier just sent me the wrong one, and you can see what happens.
So what's going on with these replacements i sent you a PM with info you haven't responded? Is the batch done? are you still doing replacements?this is the same issue as the Smolder- supplier sent the wrong thickener.
Supplies are back in stock and another batch will be done next week. PM me your info for replacements.
It's not runny, leaves a ton of clear globs all over the place leaves a mess. I find this in my pant pockets/underwear/car seat bunch of granules everywhere. Not how it should be. If was told replacements were going to happen i expect what has been said to be done. Yah and i shake it all the time before use but the problem was in the manufacturing process not my application as stated earlier.Even if mixture is slightly runny, if product still effective.
I have been waiting on My replacements Smolders/BFF over a month now..So what's going on with these replacements i sent you a PM with info you haven't responded? Is the batch done? are you still doing replacements?
Who's gotten replacements on this?
Yes, every time, but this was a manufacturing error due to supplier sending the wrong thickener.Also are you expected to shake bottle before pouring.
Well dsade,You and I communicated through emails,with my address name and oder number from PHW..Replacements are done. To keep replacement organized we're collecting addresses/names at [email protected].
Everything else is getting lost in the mass of emails I get. This is a mailbox, right now, just for this purpose.
Is there a thread where you mention this email address, the only thing i seen was send you a PM? First I heard of it, would have imagined you placing it in this thread if so ? Good thing i reposted in the thread.Replacements are done. To keep replacement organized we're collecting addresses/names at [email protected].
Everything else is getting lost in the mass of emails I get. This is a mailbox, right now, just for this purpose.
Yeah, it's supposed to be thicker.What is the correct consistency supposed to be? I just received mine from Shopify and it's very thick like jello.
Is it supposed to be this thick? Seems to go on okay.
If it doesn't leave a bunch of gel that turns into tons of small granules after drying your gtg.What is the correct consistency supposed to be? I just received mine from Shopify and it's very thick like jello.
Is it supposed to be this thick? Seems to go on okay.
2 smolder, 3 BFF? I went ahead and forwarded the email for Monday.Well dsade,You and I communicated through emails,with my address name and oder number from PHW..
Thanks for the info, just figured there would be something in this thread since we were addressing the said issue. i didn't want to bother him with extra emails since i PM'd Matt as requested above.Yes, there is a thread midwestbeast started where he mentioned that email address to contact matt/evomuse
Awesome! Thanks..2 smolder, 3 BFF? I went ahead and forwarded the email for Monday.
Hey Matt, where is this "gift card authorization"? I only see a 10$ etc gift card option when on the gift card link would you have a direct link to what your referring to? ThanksIf you guys haven't bought from the shopify store before, can you go in an order a "gift card authorization"?
No charges, but it gets your address into the system where I can put notes on it.
I can go ahead and print your postage today and be ready to ship Monday.
http://evolutionary-muse.myshopify.com/products/gift-card-authorization-placeholderHey Matt, where is this "gift card authorization"? I only see a 10$ etc gift card option when on the gift card link would you have a direct link to what your referring to? Thanks
I did respond to your email. Let me find out what happened. You'll be shipping Monday, and I'll add the replacement smolder for you.At the risk of coming off as too persistent, I'd like to make a post in this thread as well.
I purchased a bottle of smolder from Nutri-Verse and it has the same globule/granule issue as others have mentioned. Earlier this week I pm'd Matt and emailed [email protected] about a separate issue, (an order for IDRT and Renegade placed on 3/22 that still hasn't shipped). Right after that PM and email I opened my bottle of smolder and discovered the aforementioned issue. I never received a reply to either the PM or email, so I PM'd midwestbeast on Wednesday. He was very prompt and courteous. He said Matt was looking into my issue(s) and he'd update me soon. It's now been several days and I've received no update.
I'm going to work under the assumption that these issues are being resolved, but the lack of communication is beginning to concern me.
Thank you. Not sure how i missed that, gift card set up and email sent.
Still trying to sort this out. All of the PMs are getting truncated and there's no info in them. I need your name, address, and the number of products (and which ones) that need replaced.
I don't have access to the PHW order info.
???? I'm a lil confused here. PM's weren't working originally so you request to get a gift card (which i did) and requested an email (which i also did) now back to PM's??? Did you not receive my email? I copied my orders onto the email and stated to contact Mo at PHW to confirm my orders. So another PM?Ok, easy format:
PM me with the Subject :Replacements
Name
Address
Product replacements need
I'm trying to tie board names to real names to see what I have and haven't sent. I think someone today got a second replacement order. So yeah, if you can send a PM with just that info, I'll check against the shipping records to see what I still need to send.???? I'm a lil confused here. PM's weren't working originally so you request to get a gift card (which i did) and requested an email (which i also did) now back to PM's??? Did you not receive my email? I copied my orders onto the email and stated to contact Mo at PHW to confirm my orders. So another PM?
Ok no problem i also stated my AM name in email ill send you another one. You sure you don't want the order numbers also? I appreciate the support Matt, totally understand no double sending replacements etc.I'm trying to tie board names to real names to see what I have and haven't sent. I think someone today got a second replacement order. So yeah, if you can send a PM with just that info, I'll check against the shipping records to see what I still need to send.
I gotcha covered. Went out yesterday.
I haven't used one of your Evomuse Belly- Fat TD's yet. For abdominal fat, high stress.....abliderate or smolder? Which do you prefer? I'm using Dermatrest ( Great feeling/ strength) and 500 mgs of oral epiandrosterone. Thanks!this is the same issue as the Smolder- supplier sent the wrong thickener.
Supplies are back in stock and another batch will be done next week. PM me your info for replacements.
Absolutely Abliderated would be your best choice with Abliderate Advanced second.I haven't used one of your Evomuse Belly- Fat TD's yet. For abdominal fat, high stress.....abliderate or smolder? Which do you prefer? I'm using Dermatrest ( Great feeling/ strength) and 500 mgs of oral epiandrosterone. Thanks!
Guys, please see this. The PM system is a mess and emails are coming in incomplete with not enough info for me to send.Ok, easy format:
PM me with the Subject :Replacements
Name
Address
Product replacements need
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