Caffeine Quality Control

[TheUnlikelyToad]

Hello,

I just purchased a 501 capsule count of caffeine from DPS Nutrition. Upon inspection I noticed that some capsules had what looks like red plastic particles sticking out from the capsule enclosure. I opened a few and saw all of them had red particles mixed within. This has me a bit concerned. Any feedback to what this might be is appreciated.

Thank you!

 

[GQdaLEGEND]

@sns8778 check this out

 

[GQdaLEGEND]

is that the color of the capsules ? how many have you checked and they all had some in it?

 

[TheUnlikelyToad]

I just got off the phone with Steve, who I'm being told is the president of SNS. He informed me the capsule were traditionally red and white. Apparently halfway through the production run, SNS ran out of those caps and had to do the remaining in all white. Rather than confuse people with a split batch, they threw the red/white into a capsule shredder and put the end result into the all white capsules.

 

[TheUnlikelyToad]

is that the color of the capsules ? how many have you checked and they all had some in it?

All white... all the ones I've checked.

 

[GQdaLEGEND]

I just got off the phone with Steve, who I'm being told is the president of SNS. He informed me the capsule were traditionally red and white. Apparently halfway through the production run, SNS ran out of those caps and had to do the remaining in all white. Rather than confuse people with a split batch, they threw the red/white into a capsule shredder and put the end result into the all white capsules.

Oh nice .. yup he is the man.

 

[sns8778]

Very simple answer on this one.

SNS Caffeine capsules used to be red and white.
Capsule vendors ran out of red/white capsules (like most other colors).

So rather than have a portion of a batch be white/red and the rest be white/white, we had the capsules ran thru a capsule shredder and then re-capsulated. Perfectly allowable and compliant process. The alternative would have been be out of stock of Caffeine capsules until red/white capsules were available again or run the risk of people receiving bottles with white/white and red/white capsules in the same bottles.

I really wish people would simply contact the company and ask us before posting public threads for stuff like this. I'm always glad to help people in any way that I can.