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Dps Nutrition

panan

New member
Does anyone have experience of how dps nutrition usually behaves?
On Monday, I ordered twelve cans of Myosynergy from Evomuse for my current stack.
They withdrew the money from the account and I received a confirmation that they had received my order.
Since then, it has been pretty quiet.
I emailed yesterday and asked what the status was for my order.
Again not a word.
When I go to their site now, they say that they still have Myosynergy in stock.
This is the first time I order from them. Maybe it's me who's too spoiled from the companies I normally order from.
 
I hate using this excuse, but they’re prob short handed due to COVID. Since the government won’t lift the unemployment supplement, people are staying home and cashing in on handouts that they don’t need. Everywhere I go I see now hiring signs. It’s ridiculous.
 
They are a great co and usually get back quickly .. hopefully you get a response soon .. maybe due to july4 weekend .. i know some co had monday off too including usps/ups

id give them till monday .. if they dont respond .. add them on social media and message them there
 
panan said:
Does anyone have experience of how dps nutrition usually behaves?
On Monday, I ordered twelve cans of Myosynergy from Evomuse for my current stack.
They withdrew the money from the account and I received a confirmation that they had received my order.
Since then, it has been pretty quiet.
I emailed yesterday and asked what the status was for my order.
Again not a word.
When I go to their site now, they say that they still have Myosynergy in stock.
This is the first time I order from them. Maybe it's me who's too spoiled from the companies I normally order from.
Click to expand...

Email [email protected] with your order number and she’ll send you tracking. She always gets back to me fairly quickly.
 
I order from them frequently the only issue I ever had was with usps... call their number the person who answers has always been helpful.
 
sammpedd88 said:
I hate using this excuse, but they’re prob short handed due to COVID. Since the government won’t lift the unemployment supplement, people are staying home and cashing in on handouts that they don’t need. Everywhere I go I see now hiring signs. It’s ridiculous.
Click to expand...

Not to get too off track but I still have yet to hear a legit reason why people need more money when loosing a job due to covid vs loosing their job for any other reason????? If anything you are sitting at home and in theory should be spending less with zero commute, zero night life and so on.

DPS has always been very solid IME with a couple hiccups over the years but they ALWAYS made it right. I would not be too worried. Did you login into your account and see the status under your orders?
 
Love DPS, though don't always get a tracking/shipped email, so have to login and to go my orders to find the tracking number myself...usually no issue in getting a reply though either for me
 
If you use informed delivery, you never have to wait for tracking and you know for a fact wether they actually shipped it or just printed a label.
 
sammpedd88 said:
I hate using this excuse, but they’re prob short handed due to COVID. Since the government won’t lift the unemployment supplement, people are staying home and cashing in on handouts that they don’t need. Everywhere I go I see now hiring signs. It’s ridiculous.
Click to expand...

Don't get me started on this !!
 
I've been ordering supplements from dps since the early 90's and never had a problem. Email Maryanne and she'll take care of you.
 
panan said:
Does anyone have experience of how dps nutrition usually behaves?
On Monday, I ordered twelve cans of Myosynergy from Evomuse for my current stack.
They withdrew the money from the account and I received a confirmation that they had received my order.
Since then, it has been pretty quiet.
I emailed yesterday and asked what the status was for my order.
Again not a word.
When I go to their site now, they say that they still have Myosynergy in stock.
This is the first time I order from them. Maybe it's me who's too spoiled from the companies I normally order from.
Click to expand...

They are normally one of the best to deal with and fastest responding companies out there.

Check your spam - depending on what email type you have, many emails forward anything with the word nutrition in the company email address to spam; we have that problem all the time ourselves. Our website sends out order confirmations automatically and sends out tracking automatically as soon as items ship and all the time get emails with people saying they didn't get their order confirmations or tracking and its because its in their spam.
 
sammpedd88 said:
I hate using this excuse, but they’re prob short handed due to COVID. Since the government won’t lift the unemployment supplement, people are staying home and cashing in on handouts that they don’t need. Everywhere I go I see now hiring signs. It’s ridiculous.
Click to expand...
BCseacow83 said:
Not to get too off track but I still have yet to hear a legit reason why people need more money when loosing a job due to covid vs loosing their job for any other reason????? If anything you are sitting at home and in theory should be spending less with zero commute, zero night life and so on.

DPS has always been very solid IME with a couple hiccups over the years but they ALWAYS made it right. I would not be too worried. Did you login into your account and see the status under your orders?
Click to expand...
If yall want to have this conversation, take it to general chats. Literally zero reason to bring this up in the the supplement subforum
 
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panan said:
Does anyone have experience of how dps nutrition usually behaves?
On Monday, I ordered twelve cans of Myosynergy from Evomuse for my current stack.
They withdrew the money from the account and I received a confirmation that they had received my order.
Since then, it has been pretty quiet.
I emailed yesterday and asked what the status was for my order.
Again not a word.
When I go to their site now, they say that they still have Myosynergy in stock.
This is the first time I order from them. Maybe it's me who's too spoiled from the companies I normally order from.
Click to expand...
If its gmail, check your "promotions." My tracking and confirmation emails from DPS always come into that folder
 
Love DPS, also on Mondays they are flooded with weekend orders. Best in the business in my opinion.
 
sammpedd88 said:
I hate using this excuse, but they’re prob short handed due to COVID. Since the government won’t lift the unemployment supplement, people are staying home and cashing in on handouts that they don’t need. Everywhere I go I see now hiring signs. It’s ridiculous.
Click to expand...

I don't get into political discussions at all but I will say that I don't think this has anything to do with DPS. DPS has a great staff and a lot of the people there have been with them for a long time and are great people and very reliable.
 
DPS has been very good.
They're in PA and usually ship out my order 1 to 2days after which gets to me in a day or less sometimes since I'm in NJ.

I'll get tracking info from Debbie pretty quickly usually.
 
Any update?

reminder, last Monday was a holiday ... there's a really good chance they were swamped - if you placed your order on Monday, there were probably 3 days worth of orders from the 4th sale ahead of yours. DPS has always done well with me and our customers.
 
sns8778 said:
I don't get into political discussions at all but I will say that I don't think this has anything to do with DPS. DPS has a great staff and a lot of the people there have been with them for a long time and are great people and very reliable.
Click to expand...

I’m not blaming DPS. I’m blaming the situation that all businesses are in across the country. I do quite a bit of traveling in the south east and everywhere I go they’re hiring. I was just pointing out that DPS could be short handed like a lot of other companies due to the after effects of COVID. Again, I’m not blaming the companies. I’m blaming the lazy abled body people that sit at home and collect a check.
 
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sns8778 said:
They are normally one of the best to deal with and fastest responding companies out there.

Check your spam - depending on what email type you have, many emails forward anything with the word nutrition in the company email address to spam; we have that problem all the time ourselves. Our website sends out order confirmations automatically and sends out tracking automatically as soon as items ship and all the time get emails with people saying they didn't get their order confirmations or tracking and its because its in their spam.
Click to expand...

Good idea on the spam folder! With this new Microsoft 365, outlook tends to have a mind of its own and put frequent email recipients to the spam folder.

Hopefully he will receive his order soon!
 
sns8778 said:
They are normally one of the best to deal with and fastest responding companies out there.

Check your spam - depending on what email type you have, many emails forward anything with the word nutrition in the company email address to spam; we have that problem all the time ourselves. Our website sends out order confirmations automatically and sends out tracking automatically as soon as items ship and all the time get emails with people saying they didn't get their order confirmations or tracking and its because its in their spam.
Click to expand...

Good idea on the spam folder! With this new Microsoft 365, outlook tends to have a mind of its own and put frequent email recipients to the spam folder.

Hopefully he will receive his order soon!
 
Thank you so much for all your answers.
It was as some of you thought. Their email had ended up in the spam. :rolleyes:
Since I do not live in the US, I had arranged a carrier to send the goods to me.
It was clear on the DPS website that they do not send abroad, but it did not say that they do not send to carriers who in turn send the goods on to me who lives abroad.
But I was told through their answer that they do not work that way. 😑
So I thanked them for their detailed answer and got the money re-deposited into the account. (y)

Now I have to keep my eyes open for other sites to come up with an equivalent price for that product.
I have ordered directly from Evomuse before, but with a starting price of $ 71.95 then minus 11% for a discount, it is still too high a price for me to be able to convince myself that it is worth it.
Alternatively, I stay calm for a few more months and wait for all the other cool products to come out. 😊
 
panan said:
Thank you so much for all your answers.
It was as some of you thought. Their email had ended up in the spam. :rolleyes:
Since I do not live in the US, I had arranged a carrier to send the goods to me.
It was clear on the DPS website that they do not send abroad, but it did not say that they do not send to carriers who in turn send the goods on to me who lives abroad.
But I was told through their answer that they do not work that way. 😑
So I thanked them for their detailed answer and got the money re-deposited into the account. (y)

Now I have to keep my eyes open for other sites to come up with an equivalent price for that product.
I have ordered directly from Evomuse before, but with a starting price of $ 71.95 then minus 11% for a discount, it is still too high a price for me to be able to convince myself that it is worth it.
Alternatively, I stay calm for a few more months and wait for all the other cool products to come out. 😊
Click to expand...

I'm glad that you are least found out an answer.

The reason that some companies don't like to ship to re-shippers is that some are scams; and also that from a merchant service (credit card processing) perspective, since its an international card with a US shipping address, their merchant processors flag it for credit card fraud. Some merchants can push that thru but for some, they have policies that they just can't do it and risk chargebacks. (Just explaining the way part for anyone interested).
 
sammpedd88 said:
I’m not blaming DPS. I’m blaming the situation that all businesses are in across the country. I do quite a bit of traveling in the south east and everywhere I go they’re hiring. I was just pointing out that DPS could be short handed like a lot of other companies due to the after effects of COVID. Again, I’m not blaming the companies. I’m blaming the lazy abled body people that sit at home and collect a check.
Click to expand...

I understand. I was just clarifying for anyone reading that DPS has a great staff and that most of them have been there for a long time.
 
I personally have been shopping with DPS at least 30yrs and I'm in NY so when I place
an order I do it over the PHONE and if the order is placed before 1 pm that package no
matter how big is usually in front of my apt the next and I don't care about deliveries being
swift but it just so happens to come amazingly quick. Just call them 800-697-4969 and speak
to a human and they will address any issue.
 
yea i just made an order with them yesterday. Usually they ship out same day, but this is the first time my order hasn't shipped out the same day(made an order at 9am yesterday). They are very fast in general though; if you go with UPS and live in the northeast u will get the package the next day.
 
I will have to check them out, I like supporting fellow PA companies.
 
Rocket3015 said:
I will have to check them out, I like supporting fellow PA companies.
Click to expand...
I'm SHOCKED you never shopped with DPS and for years they have probably been the biggest
sellers of Get Diesel Nut products :) DPS and Supplement Hunt are my go too sites for the best
prices on supplements.
 
totalpackage said:
I'm SHOCKED you never shopped with DPS and for years they have probably been the biggest
sellers of Get Diesel Nut products :) DPS and Supplement Hunt are my go too sites for the best
prices on supplements.
Click to expand...
My Bad I guess ??
 
TommyTuffGuy said:
DPS is the best. The only issue I'd have is certain brands not being there.

Why don't they carry Black Lion?
Click to expand...
BLR, I do know they were looking into at one point a few months ago, didn't hear why it didn't wind up happening really wish they'd carry them and Kilo Labs (at least the preWO) then I'd be set with a one stop shop! 🕺
 
schizm said:
BLR, I do know they were looking into at one point a few months ago, didn't hear why it didn't wind up happening really wish they'd carry them and Kilo Labs (at least the preWO) then I'd be set with a one stop shop!
Click to expand...
Man, if they carried BLR that would cut my shipping time tremendously.
 
schizm said:
BLR, I do know they were looking into at one point a few months ago, didn't hear why it didn't wind up happening really wish they'd carry them and Kilo Labs (at least the preWO) then I'd be set with a one stop shop! 🕺
Click to expand...
No doubt.

98% of my sups are SNS/CEL...except for my pre's.
Occasionally I branch out and try the new hotness. Would be awesome to just get it all at DPS.
 
mechka_grizli said:
If yall want to have this conversation, take it to general chats. Literally zero reason to bring this up in the the supplement subforum
Click to expand...
Yes, commenting on slugs sitting around and getting paid for their compliance to illegitimate authoritarianism is not appropriate for this supplement forum
 
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