Nutraplanet customer service

rhodesb11

New member
I have tried calling to get info on supps for the last week and a half. I have now left SIX messages requesting call back and info. Apparently they dont answer phone calls or respond to voicemail? NOTHING. I really just want to know the amount per serving of a few Nutra planet bulk products. Could somebody help me contact ANYONE at Nutra planet?
 
Have you tried to email them?
 
What types of bulk stuff? I have alot of their bulks at my house. also if you post up the types you have if I don't use them, I'm quite sure there are a few people here who do and would be willing to give you the info you need.
 
rhodesb11 said:
I have tried calling to get info on supps for the last week and a half. I have now left SIX messages requesting call back and info. Apparently they dont answer phone calls or respond to voicemail? NOTHING. I really just want to know the amount per serving of a few Nutra planet bulk products. Could somebody help me contact ANYONE at Nutra planet?
Click to expand...

I truly apologize for your inconvenience. Please keep in mind that we are closed on the weekends. Also, we get pretty backed up with the phone calls. Therefore, you cannot reach us by phone, please email our customer service department at [email protected]

Thanks for your patience, understanding, and for choosing NutraPlanet!
 
Another option would be to pm one of the NP reps here at AM. We are here to help
 
bulk products are simple.. if you buy 100 grams of something and take 5 grams a day its
20 servings...
 
Bump for :damnit1: answer

Any update on ship rates problems and the Java Twin Pack Special you know 2 for the price of one (not recognize this on the checkout)
 
Yo Maxx, we're not trying to ignore you but this may have gotten lost in the shuffle...

are you referring to the international FedEx shipping issue? If so, we're still working with FedEx with meetings out the ass as well as having to create a complete ingredients profile for every product...it hasn't been a simple task (believe me it hasn't been put on the back-burner).

Java Twin Pack? Are you talking about the bars? I wasn't aware of twin pack special...got a link or something?
 
MAxximal said:
Bump for :damnit1: answer

Any update on ship rates problems and the Java Twin Pack Special you know 2 for the price of one (not recognize this on the checkout)
Click to expand...

Maxx

I am looking right now, what twin pack special are you referring to? Not seeing it at NP
 
stryder said:
Yo Maxx, we're not trying to ignore you but this may have gotten lost in the shuffle...

are you referring to the international FedEx shipping issue? If so, we're still working with FedEx with meetings out the ass as well as having to create a complete ingredients profile for every product...it hasn't been a simple task (believe me it hasn't been put on the back-burner).

Java Twin Pack? Are you talking about the bars? I wasn't aware of twin pack special...got a link or something?
Click to expand...


Hey godfather

say this:**Twin Pack Special, ONLY $7.99, 56% OFF!! LIMITED TIME ONLY.
Buy 2 or more bars to receive discount during checkout**

Invalid Link Removed

and for the ship options i use USPS but the rate is wrong damn it i waiting 2 weeks!!!

:ninja:
 
Ok, so it is 1 jumbo bar for 6.99. and your dilemma is shipping? Which, if you look up several posts, Sam explained again.

Invalid Link Removed

Not sure I understand the problem this time Maxx.
 
AE14 said:
Ok, so it is 1 jumbo bar for 6.99. and your dilemma is shipping? Which, if you look up several posts, Sam explained again.

Invalid Link Removed

Not sure I understand the problem this time Maxx.
Click to expand...

Java Lather Soap (1 Jumbo Bar)
By: RPN
In Stock Now! $6.99 (2) $13.98
Sub Total: $13.98
United States Postal Service - Priority Mail: $22.40
Total: $36.38

the problem is in bold
 
Sorry, as posted on the product write-up, this was a limited time offer only. This listed should have been removed already, but it appears we overlooked the add. Apologies for the inconvenience and confusion.
 
This is a little off topic, and I may have missed the discussion; but what happened to
NutraPlanet's forum and sponsor link?
 
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