USP amazes me

KSMA

Member
So I ordered one bottle of recreate during the IC release. I have not recieved it yet. This is by no means USP's fault, I called to cancel my order(after argument with wife), and the cancel never happened, then my wife says it doesnt matter that I ordered it, and after bugging the crap out of jacob (Sorry) My order is resent. See...my own fault I havent recieved it. I was 100% satisfied by the fact they would still ship me some, and received my new tracking number on the 14th. Well this morning I received an email from jason. This email informed me of the reshipment, and that my package would include an extra bottle of recreate. Yes one free bottle for me being a pain in their ass.

So far my experiences with USP have been great. Always willing to answer the same questions over and over, explaining their products with exceptional knowledge of not only the product but how they act within the body. Seems like a no brainer that people should be able to do that, but there are companies that cant/dont for whatever reason.

Jacob, and everyone at USP I want to say thank you. You have gone above and beyond once again. I feel kind of bad recieving a free bottle from you because I created problems for you. I hope that the future sees you expanding your line to the point I can buy all my supps from yall.
 
So I ordered one bottle of recreate during the IC release. I have not recieved it yet. This is by no means USP's fault, I called to cancel my order(after argument with wife), and the cancel never happened, then my wife says it doesnt matter that I ordered it, and after bugging the crap out of jacob (Sorry) My order is resent. See...my own fault I havent recieved it. I was 100% satisfied by the fact they would still ship me some, and received my new tracking number on the 14th. Well this morning I received an email from jason. This email informed me of the reshipment, and that my package would include an extra bottle of recreate. Yes one free bottle for me being a pain in their ass.

So far my experiences with USP have been great. Always willing to answer the same questions over and over, explaining their products with exceptional knowledge of not only the product but how they act within the body. Seems like a no brainer that people should be able to do that, but there are companies that cant/dont for whatever reason.

Jacob, and everyone at USP I want to say thank you. You have gone above and beyond once again. I feel kind of bad recieving a free bottle from you because I created problems for you. I hope that the future sees you expanding your line to the point I can buy all my supps from yall.

We just do not give out free bottles. You informed us in a timely manner about the address but the sale really swamped us and people tend to forget in chaos.

Hope you enjoy the product. We are here to earn a profit, but USPlabs also cares beyond the profit, and we wish everyone success in the quest to better health/better body. We are honored that many chose us to speed the process.
 
I think you may have my situation mixed up with someone else's. No matter though. I know yall are beyond the profit also, I just thought I would share with everyone else my experience. You know just in case people didnt believe that yall had good customer service from the 100's of other posts praising your customer service.
 
jacob is really a stand up guy.


Cant wait to try recreate i order some from NP it should be here the lates monday:D i hope this flu like thing i got going on is over when i get my recreate :(
 
...We are here to earn a profit, but USPlabs also cares beyond the profit, and we wish everyone success in the quest to better health/better body...
Refreshing! :thumbsup:
 
I think you may have my situation mixed up with someone else's. No matter though. I know yall are beyond the profit also, I just thought I would share with everyone else my experience. You know just in case people didnt believe that yall had good customer service from the 100's of other posts praising your customer service.


Really. In that case send it back fu$ker...:rofl:

Kidding!
 
yeah send it back to :

Zombie USP Labs Repo Depo
1012 N G. . . .
Nogales, AZ 85621

It's actually a PO Box in Raleigh NC, but you've got the right idea :)
 
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