I wasn't paying too much attention when the whole IBE thing went down. Is Nutra continuing to carry IBE, are they just selling the stock that is left? I'm wondering because X-Lean is out of stock, and I want to know if any more is coming in stock?
I am on here daily and check my PM's frequently. If anyone has a question ever I will do my best, always, to get you an answer. Not sure why "What's worse is getting a straight answer from anybody that works there", who did you talk to or try to contact?Things haven't been going all to well for IBE. It seems like they're having problems keeping up with demand ever since "project raw deal." What's worse is getting a straight answer from anybody that works there. Good luck.
:clap2: I couldn't have said it any better. I love IBE, but this just plain sucks.Getting a straight answer is impossible. In one email I was told that all orders shipped by last friday and that a refund would be processed on a seperate order. Well, over a week later and no order arrived and no refund yet. What really upsets me is lying to calm people down. there was no need to say all orders had shipped if they had not.The refund thing I guess could take longer than a week but either way I agree, its been a mess.
It's not waiting that is really a problem (although that is unfortunate) because things happen in this game that no one planned for but why say things are all fixed if they aren't yet?
I got another email that seems promising so I'll assume that it wasn't meant to be a lie... Often micommunication and lies can be the same thing depending on the persons perspective of who you ask.From what I am seeing he hasn't lied but I guess each person will take what they experience a little differently. From what I have seen he has explained multiple times for the delays and that people will get what they have ordered albeit a little later than expected.
From the customers replies people are now starting to get what they ordered...
If you require a refund he has also layed out the guidelines for receiving one in multiple places on the IBE forums.
Much Love,
Neoborn
I look forward to you being a happy consumer / poster and look forward to your happy " it arrived and all is well, I was mistaken post" ....lolI got another email that seems promising so I'll assume that it wasn't meant to be a lie... Often micommunication and lies can be the same thing depending on the persons perspective of who you ask.
I look forward to you being a happy consumer / poster and look forward to your happy " it arrived and all is well, I was mistaken post" ....lol
Much Love,
Neoborn
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