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www.nutraplanet.com

Woohoooo glad to see you guys coming back up. Is still my #1 place to shop online
 
hey guys, first off, i'm glad to see that you've humbled yourselves and decided to correct what we all know was a bad deal... As an avid ex customer, I was very sad to see the changes effect things the way they did.. I went from ordering at nearly every sale and even a few in between, to only once since the changeover, and haven't even looked much since. I'm happy to hear things seem to be coming around.

I'm trying to browse the new site tonight, and having some real troubles... half the pages are showing all of the reviews/supp info/other info all jumbled on top of each other. I cant see the facts on almost anything... I've tried refreshing, clearing my cache, etc etc (using chrome) and still no dice... I really wanted to place an order (really want to see what these freebies are that seem to add up to so much!) but can't find/browse at all.

Also, I know there are plans for an easter sale, but I'm curious if its worth ordering now (assuming I can get things working) and hoping for some good freebies or more economical to wait for the sales (no offense, but the last few you guys have had since the change have been bad)... Any thoughts/help is appreciated
 
Yeah .... I just logged on and am having all sorts of issues with their website at the moment. Seems to have a few bugs yet to be worked out
 
The 'Please Select Brand' tab doesn't work either ... ? ? ?
 
TKC432 said:
The 'Please Select Brand' tab doesn't work either ... ? ? ?
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Select brand, select category both down for me too. And now I can't even add things to my cart... I just keep getting "please choose options". Ugh.
 
booneman77 said:
Select brand, select category both down for me too. And now I can't even add things to my cart... I just keep getting "please choose options". Ugh.
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Yeah I had all those problems too I gave up. Hope they fix this soon ..... kinda hard to take advantage of "great deals" with the way it is now
 
TKC432 said:
Yeah I had all those problems too I gave up. Hope they fix this soon ..... kinda hard to take advantage of "great deals" with the way it is now
Click to expand...

Same. Hoping they can get in here and help. I have stuff in my cart that there's limited stock of and I'd be pretty disappointed if it's gone before I could buy it.
 
Why reps would be good as they watch these boards for the boss
 
So weird, the new site works well for me.
 
Jiigzz said:
So weird, the new site works well for me.
Click to expand...

Worked last night or prior to that? (from the comments it seems like it was working for a bit and just last night might have had some bugs).
 
When I ordered I kept hitting this problem where nothing would happen when I clicked on anything. I just had to keep refreshing the page until I made it to checkout.
 
Place order on 17th and still processing
 
booneman77 said:
Same. Hoping they can get in here and help. I have stuff in my cart that there's limited stock of and I'd be pretty disappointed if it's gone before I could buy it.
Click to expand...

guys... please pm me the items that are not allowing you to add to the cart or giving you a hard time...I reward you for sure in the order for helping me. There were just a few items that had issues and I thought we had fixed them all. please let me know and we will get this fixed asap.
 
Does order order confirmation = shipped? Cause I got the confirmation Friday but haven't heard anything on shipping yet
 
If you have an account on NP, check it. I did not receive an email confirmation but my account has the updated shipping information.
 
Thanks. I tried logging into my NP account and was told my password was incorrect. Followed steps to reset and nothing yet.
 
The new site doesn't seem to load properly , anyone ekse having the same issue?
 
NutraPlanet15 said:
guys... please pm me the items that are not allowing you to add to the cart or giving you a hard time...I reward you for sure in the order for helping me. There were just a few items that had issues and I thought we had fixed them all. please let me know and we will get this fixed asap.
Click to expand...

pm sent
 
I used the online chat box, quick response :). I think I might give NP another go
 
Stabsy said:
I used the online chat box, quick response :). I think I might give NP another go
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Yes, just one of the ways that NP is changing for the better. That online chat box is definitely helpful!
 
Placed my order late Thursday night and got it this morning. You guys loaded down my box with stuff. Definitely off to a great start making a comeback on AM and in general.
 
Just placed my order: NP543823

Will report back with the results for you guys
 
Also guys...Xtend Preform 44 servings just landed. I know a lot of you guys wanted to try it. Black Cherry is suppose to be amazing.
 
NutraPlanet15 said:
Also guys...Xtend Preform 44 servings just landed. I know a lot of you guys wanted to try it. Black Cherry is suppose to be amazing.
Click to expand...

Damn! Time to place another order lol...
 
So is the order confirmation also shipping notification? Haven't seen that yet and ordered Thursday
 
NutraPlanet15, clear your PMs please.

Also, can't wait what's in store for the Easter Sale! I was told it was going to be similar to past Black Friday sales!!!
 
I really hope the FedEx shipping tracking is off. Says I won't get the package til Saturday and it was shipped Friday. Here's to hoping!
 
6 days since order and still in preshipping. That's with priority two day shipping. A little disappointed in that.
 
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