The entire site is almost empty..
That place died years ago...The entire site is almost empty..
They haven't been solid in ages. A lot of people had to fight to get what they paid for, and took over a month to get it.They where on a week ago solid? i dont understand.
I thought McCandless sold it. That was when it started going downhill fast. Not sure though.Lol, I just went and checked it out. Stick a fork in it, it's done. Mccandless finally destroyed one of the all time best supplement sites.
Dang sorry to hear that. Sometimes people get passionate when people have complaints about a company they like so they get on the defensive. A shame it meant you stop following up with them.I remember starting to have trouble a few years ago with their website while trying to place orders - couldn't get to my cart to check out. I'd never had any issues prior to that, nor did I have any prior problems with customer service. Sent multiple emails to their contact address and left multiple vm's on their phone asking for help and never got a single response. I went through that cycle every month or so for three or four months, every time they'd send out their newsletter with the latest promos with something I wanted, and never got a response.
Out of frustration, I finally posted a question on the AM forum asking if anybody else was having trouble. There were a couple of offers to help me get my order, but my main gripe at that point was that there appeared to be zero customer service. I explained that I expected somebody at the company to respond to the messages I'd left there without me having to try to track down a company rep on a forum.
I basically got borderline flamed for that, and just let the whole thing drop. Never ordered from them again.
He's been around for a reason. First bulk nutrition, then smart powders, finally nutraplanet seems like the last stop in the road.Lol, I just went and checked it out. Stick a fork in it, it's done. Mccandless finally destroyed one of the all time best supplement sites.