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1test

1test

Member
Placed an order on june 14 which was shipped on 19th and it has been in the same place since- globegistics - enroute to regional processing facility. No further updates?
Placed another order on june 21 which is still awaiting fulfilment! Not the best way to deal with a new customer!
Any help would be appreciated!
Thanks
 
Yep. But actually I was a lot more concerned about another shipment from a different vendor, ordered a week earlier. That finally arrived today.

Glad to see this one is on the move!
 
The mail travels from our warehouse to the sorting facility of the freight forwarder, there it's sorted within 24 hours and tracking is updated. What may delay international orders sometimes is when we need to collect different items from different warehouses in to one and ship them together.

For immediate responses within 12 hours on orders in the future contact [email protected]
 
_Nutriverse said:
The mail travels from our warehouse to the sorting facility of the freight forwarder, there it's sorted within 24 hours and tracking is updated. What may delay international orders sometimes is when we need to collect different items from different warehouses in to one and ship them together.

For immediate responses within 12 hours on orders in the future contact [email protected]
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Appreciate the response
Awaiting on the second order. First one is on the move.
Thanks
 
I ordered from nutriverse on the 13th and received my order on the 21st and that was with custom clearance to canada. This is the second order I have gotten from nutriverse and couldn't be happier with their customer service or shipping protocol.
1test are you in Canada as well?
Which shipping option did you choose? I have used first class priority and it's been great.
-clown
 
clown007 said:
I ordered from nutriverse on the 13th and received my order on the 21st and that was with custom clearance to canada. This is the second order I have gotten from nutriverse and couldn't be happier with their customer service or shipping protocol.
1test are you in Canada as well?
Which shipping option did you choose? I have used first class priority and it's been great.
-clown
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Yes
In manitoba
First class super saver, it's been two weeks now.
You know the feeling. I hate waiting!
 
Not that you can change it now, but try the First Class Priority shipping next time. Max recommended that one to me when I first ordered and it worked out very well.
 
I just want to chime in that I am a new customer at Nutri-Verse and have had a great experience thus far.

I messed up and needed to change my order (subtract 1 item and add a couple others). Even though my order was a pain in the ass (I'm sure), Nutri-verse was on it with same day communication and resolution.

Regards,
 
That's great.
That was the reason i chose nutriverse but hard luck on my side, i guess they don't like me.
Still waiting for the orders!
 
1test said:
That's great.
That was the reason i chose nutriverse but hard luck on my side, i guess they don't like me.
Still waiting for the orders!
Click to expand...

I'm sure you'll get straightened out. Mine hasn't shipped yet either but I was aware before-hand that one of my items was not going to be in stock until today, so it was expected.

Wishing u the best in getting things taken care of.
 
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