Order process time

[Jester33]

I placed an order for virtus on sunday evening. 3 days later it says the order is confirmed. Paid, unfulfilled. Does it normally take this long to process an order. First time i've ordered from iron legion website.

 

[delsolrob]

You should get an email with tracking later this afternoon. We also manage another brand that had a HUGE blowout sale last week and it's caused a pretty significant backlog.

Also, some things to remember when placing orders on Sundays - already you have a min of two days of orders ahead of you (Anything that was backlogged as of Friday, at least part of Friday, all of Saturday and depending on what time you order on Sunday - part of Sunday). all of these orders enter the queue for processing on Monday. If there was a sale, this could put you behind quite a few orders.

 

[Jester33]

Awesome thank you for the quick response and explanation. Looking forward to trying the product.