nutraplanet?

Big Papi

Active member
placed an order with nutra last sunday and haven't received shipping info. emailed them and have yet to receive a response. ever since they were bought out i have had a few similar equally ****ty experiences with them. anyone else have similar problems? i don't see myself ordering from them anymore
 
Big Papi said:
placed an order with nutra last sunday and haven't received shipping info. emailed them and have yet to receive a response. ever since they were bought out i have had a few similar equally ****ty experiences with them. anyone else have similar problems? i don't see myself ordering from them anymore
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jameschoi said:
I emailed them two weeks ago about a product and they never replied lol
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Have either of you tried to reach out to me or NutraPlanet15 with your order numbers and problems?
We are direct communication to help fix and solve your problems. Please shoot NutraPlanet15 a DM/PM and we will get right to work to help solve your issues. Include your email address and order # please
 
It baffles me that people have these issues since the switch in ownership. I have ordered a half dozen times or so since and never had an issue.
 
Nutraplanet has gotten so bad for delayed shipping. I ordered com may 13th and it's still processing. 3 emails sent and no reply. Very frustrating.
 
Knock on wood, I have never had any issues ordering or quick shipping with old or new ownership. I have a order put in last night, I will update going forward.
 
ironkill said:
Nutraplanet has gotten so bad for delayed shipping. I ordered com may 13th and it's still processing. 3 emails sent and no reply. Very frustrating.
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Have you PM'd NutraPlanet15 regarding your order?
You could always send me your order #, email and invoice and i could send it right over to him to get it looked into.
I will shoot him a message to take a look at your order bud.
 
I have not ordered from them but others seem to have success when ordering from them. I would do what thesolution has suggested.
 
I've had loads of problems as of late. All were fix in the end but def not what it used to be like with them
 
gav86 said:
I've had loads of problems as of late. All were fix in the end but def not what it used to be like with them
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If there ever is an issue please PM NutraPlanet15, or if you need assistance please let me know with your invoice #, email, and attach your invoice to me and I will send it his way to get it looked at ASAP
 
People Forget, nutraplanet was the original discount online retailer! Everyone else has followed, and in all fairness there are a couple that have raised their game and are top also.
 
The Solution said:
Told you..... like I said you need anything you have direct contact on these boards ... use your resources !!!
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Fair enough but I also shouldn't have 3 direct emails ignored and have to scour the internet for a contact. But glad it's straightened out
 
ironkill said:
Fair enough but I also shouldn't have 3 direct emails ignored and have to scour the internet for a contact. But glad it's straightened out
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That I can't control since I don't work for the company, or have access to their email.
I am spending my free time trying to help you when I have 0 association with the company bud. Just trying to do whats right and help the AM Community on my own time. I hope you understand that I don't have any ties to NP. I simply just try and forward what I see to customer service as fast as possible to resolve any issues on these boards
 
The Solution said:
That I can't control since I don't work for the company, or have access to their email.
I am spending my free time trying to help you when I have 0 association with the company bud. Just trying to do whats right and help the AM Community on my own time. I hope you understand that I don't have any ties to NP. I simply just try and forward what I see to customer service as fast as possible to resolve any issues on these boards
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I totally understand. Like I said I appreciate the help. My gripe was never directed towards you my friend. Thanks for the direction, have a good one solution.
 
Sorry to hear about the problem. I've never had any problems with them myself, and I have used them multiple times. Just got an order in the mail from them last week.
 
ironkill said:
I totally understand. Like I said I appreciate the help. My gripe was never directed towards you my friend. Thanks for the direction, have a good one solution.
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All good man.
Like I said I am just trying to help the AM Community in any way, shape ,or form buddy! We are a family! Got to take care of each other
 
The Solution said:
That I can't control since I don't work for the company, or have access to their email.
I am spending my free time trying to help you when I have 0 association with the company bud. Just trying to do whats right and help the AM Community on my own time. I hope you understand that I don't have any ties to NP. I simply just try and forward what I see to customer service as fast as possible to resolve any issues on these boards
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nutraplanet needs to put you on the payroll so you can add them to your sig...it would be a wise move on their part since you are so visible on the forum!!!
 
Ordered off Nutraplanet numerous times. Had an issue once with a discount that was not applied and never received a response to two emails, so I understand the email frustration. I came on here and it was resolved almost immediately. Never had an issue receiving my orders, and being that I live in NC I have actually received my products on occasion next day.
 
For what it's worth guys, my companies outlook says that the listed NP email is defunct. So if you use a free email provider thst doesn't do checks (gmail, yahoo etc) then you likely wouldn't know that the emails are not getting through
 
Jiigzz said:
For what it's worth guys, my companies outlook says that the listed NP email is defunct. So if you use a free email provider thst doesn't do checks (gmail, yahoo etc) then you likely wouldn't know that the emails are not getting through
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screw a bunch of high tech...I do my ordering with nutraplanet by phone---old school!!!
 
thebigt said:
screw a bunch of high tech...I do my ordering with nutraplanet by phone---old school!!!
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Haha, I live overseas so that call would be expensive :p
 
ProductTotal
ISS Research OH YEAH! ONE 12ct bars × 1
Flavor:
Almond Bliss
$24.99
ISS Research OH YEAH! ONE 12ct bars × 1
Flavor:
Variety Pack
$24.99
Pro Supps - Brackett Busting Bar Blowout !!- MY BAR - 12ct Confetti Crunch + free 6ct Peanut Butter Crunch (18bars) × 1
12ct MY BAR:
Confetti Cake Crunch
FREE 6ct My BAR:
Peanut Butter Crunch
$25.99
MAN Sports - Clean Protein 23 serving -- Free MAN Swag HAT × 1
Flavor:
Unicorn Milk
$32.99
MAN Sports- ISO-Amino 30 Serving × 1
Size:
30 servings
flavor:
Sour Batch
$19.99
MAN Sports- ISO-Amino 30 Serving × 1
Size:
30 servings
flavor:
Dorks
$19.99
MAN Sports- ISO-Amino 30 Serving × 1
Size:
30 servings
flavor:
Tropic Thunder
$19.99
PrimaForce - PEAK O2 - 120g Unflavored Bulk Powder × 1$19.99
Primaforce - TeaCrine 60 caps × 1$19.99
PrimaForce Caffeine Tablets 200 mg × 1

All right! Seal the deal ?
 
Solid order there.
MAN BCAA's are tasty as hell. Great choices on the bars, and the MAN Protein is super thick and delicious.
You know the drill ANABOLIC MINDS in the comment section. We hook ya up NutraPlanet15
 
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