NutraPlanet Order

[OrchardSpec]

Anyone still having issues with orders from NutraPlanet? I placed an order on Dec 12th, cc was charged and money taken. Got an email confirmation for order. But haven't received an email for shipping. I have sent 4 emails now to them asking about order, if its coming or not. No response and have called their customer service line 3 times now and just get a message to leave them a message and they will call back. I have left them a message and no response.

Any other ideas?

 

[BigGame84]

Dispute the charge with your CC company. You should get your money back.

People need to stop ordering from these crooks.

 

[jrock645]

I dont order from them anymore. Theyve completely changed from what they used to be. Much better options out there.

 

[BigGame84]

I dont order from them anymore. Theyve completely changed from what they used to be. Much better options out there.

The items and pricing are tempting. So I get why people do.

 

[SpongeTom]

I dont order from them anymore. Theyve completely changed from what they used to be. Much better options out there.

Any chance you can PM me your other options? Thanks

 

[Jiigzz]

Dont use the email from the homepage, it's a broken link that hasn't been fixed. You need to manually remove the http:// part in order for it to work.

Use their chat service if it is still available.

I regularly ordered from them until their new ownership took over and seemingly threw away the excellent CS team they had before. A shame, they were tops before the change.

FWIW ive received every order ive ever had from them, and recently never had confirmation or shipping emails received. I still won't order from them now because of the issues though.

 

[thebigt]

Dont use the email from the homepage, it's a broken link that hasn't been fixed. You need to manually remove the http:// part in order for it to work.

Use their chat service if it is still available.

I regularly ordered from them until their new ownership took over and seemingly threw away the excellent CS team they had before. A shame, they were tops before the change.

FWIW ive received every order ive ever had from them, and recently never had confirmation or shipping emails received. I still won't order from them now because of the issues though.

I miss the days when sam owned nutraplanet!!!

 

[Jiigzz]

I miss the days when sam owned nutraplanet!!!

You and me both.

Corban who worked in CS was good as well.

 

[BigGame84]

Anybody else having flashbacks to years ago when Nutraplanet would have amazing deals at midnight tonight? The good ole’ days.

 

[totalpackage]

Anybody else having flashbacks to years ago when Nutraplanet would have amazing deals at midnight tonight? The good ole’ days.

Their New Years Sale's were always great and they were like the Black Fri sales but held
during New Years while other sites had nothing going on.

 

[dcittadini]

fwiw, i ordered a bit after blackfriday (free shipping) and received my package in CA within 4 days. I see these posts often of people not receiving items from them, but I have never not received a package.The longest I have had to wait to receive shipment was about 7 business days. 2 orders in the past 4-5 months have been fast. just my experience

 

[jewgold]

Anybody else having flashbacks to years ago when Nutraplanet would have amazing deals at midnight tonight? The good ole’ days.

Doing a nutraplanet order for black Friday /NYE was apart of my holiday traditions back in the day.