Issue at NP solved immediately

Jiigzz

Jiigzz

Legend
Sometimes we gripe often about issues, and so occasionally it is nice to pass along positive CS experiences!

I had a slight issue with the NP site yesterday where an order I hadn't committed to was processed in error. Made contact with them through the contact page and within moments was replied to and informed of the error and offered solutions for future purchases.

While it seems small, it's these things which make online shopping a much better experience. So thanks NP Customer Service!!

Will always recommend people shop here, even from little ol' NZ.
 
I also had a very good experience with them on a past transaction. Some items were sent to me in error and they fixed the problem and reshipped me the correct stuff. They are a great company
 
Last order I made from Nutra was on point. Ordered on a Friday, received on a Monday from NC>CA and some extra goodies
 
For some reason the shipping address was changed and would have probably never made it to my house because it is hard to find. I left a message in the live chat box and they sent it to where I needed it sent. So awesome!
 
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