Sometimes we gripe often about issues, and so occasionally it is nice to pass along positive CS experiences!
I had a slight issue with the NP site yesterday where an order I hadn't committed to was processed in error. Made contact with them through the contact page and within moments was replied to and informed of the error and offered solutions for future purchases.
While it seems small, it's these things which make online shopping a much better experience. So thanks NP Customer Service!!
Will always recommend people shop here, even from little ol' NZ.
I had a slight issue with the NP site yesterday where an order I hadn't committed to was processed in error. Made contact with them through the contact page and within moments was replied to and informed of the error and offered solutions for future purchases.
While it seems small, it's these things which make online shopping a much better experience. So thanks NP Customer Service!!
Will always recommend people shop here, even from little ol' NZ.