I don't have any concrete evidence, but when I worked at the Vitamin Shoppe a few years back the store never carried the product due to quality control problems. I know that's nothing significant to base my thoughts and opinions off of, but I was surprised to hear such negativity toward a specific brand from a company like Vitamin Shoppe.
But, bottom line, you guys nailed it. I don't like their labels. They're not modern and cool enough for me to be consuming their products.