Blesum
Maestro
I've been going around and around with my insurance company (blue shield) and a local compounding company trying to get them to cover my HRT support drugs of Arimidex (high E2 levels) and HCG (stablize hormones and nut size).
In another thread I mentioned the local Rite Aid pharmacy store wouldn't give me either products despite my handing them scrips for both from my Endo. Apparently my insurance company denied covering them despite covering the testosterone cyp.
I sent them an email on their site asking about coverage and this is the gist of an 5 or so page email of what I got back:
I asked my Endo to call them up and find out why I was denied the Arimidex and to please start the appeal process if possible. Is there anything else I can, or should be doing?
I also don't quite understand what Blue Shield is telling me about the HCG - Am I covered or am I not? It seems like they are saying I might need prior authorization (how do I get that?), that I am not covered for non-formulary brand without said authorization but there is a generic available (phenylephrine-hydrocodone-gg) which might be formulary and therefore covered but they're not saying. I'm confused and my head hurts.
I just want do do things right. Can anybody figure out exactly what they're saying and what I need/should do?
Many thanks,
Blesum
In another thread I mentioned the local Rite Aid pharmacy store wouldn't give me either products despite my handing them scrips for both from my Endo. Apparently my insurance company denied covering them despite covering the testosterone cyp.
I sent them an email on their site asking about coverage and this is the gist of an 5 or so page email of what I got back:
Dear XXX
Thank you for your pharmacy benefits inquiry.
Arimidex is a Brand Name formulary prescription drug that is
restricted to females greater than 45 years of age. A prior
authorization would be required to have the Arimidex covered
due to the restriction indicated. According to our records a
request for authorization of Arimidex was made on February 05,
2007 and was denied on February 06, 2007. You or your
prescribing physician can contact our Pharmacy Services
department at (800) 535-9481 for information regarding the
denial. Your prescribing physician can provide additional
information and/or appeal the denial of the Arimidex by
contacting the Pharmacy Services department at (800) 535-9481.
According to our records there is no attempt for a
prescription for Tussafed-HCG to be filled recently, during
the 2007 calendar year. Tussafed-HCG is a Non-formulary Brand
Name prescription drug with a generic available called
phenylephrine-hydrocodone-gg. Non-formulary drugs require
prior authorization to be covered by your plan.
You are covered for outpatient prescriptions if they are:
(a) Prescribed by a Physician,
(b) In the Drug Formulary, and
(c) Obtained from a Participating Pharmacy.
You have the following copayments for outpatient prescription
drugs when obtained at a Participating Pharmacy:
Generic: $5 copayment per RX/prescription
Brand Name-formulary: $15 copayment per RX/prescription
You are covered for outpatient prescriptions through Mail
Service if they are:
(a) Prescribed by a Physician,
(b) In the Drug Formulary,
(c) Obtained from Express (r)Scripts Pharmacy, and
(d) Prescribed for a chronic condition and your dosage has
been stabilized.
You have the following copayments for outpatient prescription
drugs when obtained through the mail service:
Generic: $10 copayment per RX/prescription
Brand Name-formulary: $30 copayment per RX/prescription
Non formulary drugs may also be covered if prior authorization
is obtained.
I asked my Endo to call them up and find out why I was denied the Arimidex and to please start the appeal process if possible. Is there anything else I can, or should be doing?
I also don't quite understand what Blue Shield is telling me about the HCG - Am I covered or am I not? It seems like they are saying I might need prior authorization (how do I get that?), that I am not covered for non-formulary brand without said authorization but there is a generic available (phenylephrine-hydrocodone-gg) which might be formulary and therefore covered but they're not saying. I'm confused and my head hurts.
I just want do do things right. Can anybody figure out exactly what they're saying and what I need/should do?
Many thanks,
Blesum