Yet another customer service testimonial

[Baby Huey]

Just to make clear what I think of Nutraplanet, I will say that, after *****ing about the sale, I went ahead and placed an order for Anabolic Pump after reading some of the feedback. I'm not expecting much from it, but I figured I would at least give it a shot. It's on backorder, so my order wasn't shipped immediately, like it usually is (my orders usually ship out within an hour or so of being placed.)

Of course, the next day, I decided I needed some Generamine (???) caps too, so I emailed NP customer service to see if I could add that to my order. I got a response in about 15 minutes, and it wasn't a problem at all.

Today (Saturday), I decided I needed some EAA's too, so I emailed AGAIN asking to tack on that to my order (and asking for the coupon code for $3.00 to be applied since the EAA's made my order over $100.00). I hoped to hear something out by Monday.

I just checked my e-mail, and my order was already updated, AND they applied the coupon code for me. Needless to say, this was A+++++++ customer service, and is greatly appreciated.

I just wanted to make it clear that I wasn't dumping on Nutraplanet, that I have been a long-term customer, and they have just about the best customer service of ANY type of business, not just supplement retailers.

Thanks NP!!

 

[Ether]

That is great to hear! Real good customer service unfortunately is common anymore. I appreciate the companies that do have it.

 

[Baby Huey]

That is great to hear! Real good customer service unfortunately is common anymore. I appreciate the companies that do have it.

I agree wholeheartedly! It makes all the difference, and NP figured that out from the get-go. It seems to be their niche (besides the low prices.)