Tracking/ORDER Question Section

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smith_69

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patrick25 said:
I emailed customer service twice on an order I placed on the 27th with no response would like a tracking # on that order thanks.
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hi,

can you please pm me your order number- name and the order?

We were trying to offer tracking info but because the shipping is a flat 2.99, this is shipped w/o that information. Send the info and I will check on it
 
BigGame84

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I thought confirmation emails were supposed to have tracking info
 
tallguy34

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patrick25 said:
I emailed customer service twice on an order I placed on the 27th with no response would like a tracking # on that order thanks.
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Did you receive email confirmation the order has been completed?
 

patrick25

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No haven't received anything yet usually I get a thank you for placing the order maybe you guys don't do that I was just wondering because I thought I seen where it was 2 to 3 days after order is placed to receive package and was told product was in stock.
 
tallguy34

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patrick25 said:
No haven't received anything yet usually I get a thank you for placing the order maybe you guys don't do that I was just wondering because I thought I seen where it was 2 to 3 days after order is placed to receive package and was told product was in stock.
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If you haven't received an order confirmation the order has not been completed or shipped. Shipping is anywhere between 2 and up to 10 business days depending on where you live. We will look into it and try and have an answer for you today if possible.
 
bashar

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Ordered on Friday, hope it ships this week! Thanks:)
 
smith_69

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tallguy34

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patrick25 said:
No haven't received anything yet usually I get a thank you for placing the order maybe you guys don't do that I was just wondering because I thought I seen where it was 2 to 3 days after order is placed to receive package and was told product was in stock.
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You should have it today. If not today then tomorrow.
 
smith_69

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smith_69

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patrick25

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Not sure why it asked that many times but you should know my bp at the second hour mark was 195/172/164. I don't scare easy but I think once may be enough.
 
tallguy34

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patrick25 said:
Not sure why it asked that many times but you should know my bp at the second hour mark was 195/172/164. I don't scare easy but I think once may be enough.
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Please do me a favor, I'd like to be part of this conversation, but I want to keep this thread clean of unrelated posts when it comes to shipping and order issues. Can you copy your post and paste it in the new Burn Xtreme thread?
 
bashar

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Hello, can I have a tracking number, my address is an office and I am not there, need to follow up on this

Order #524
 
tallguy34

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bashar said:
Hello, can I have a tracking number, my address is an office and I am not there, need to follow up on this

Order #524
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PM me with your name and order information please. When did you order?
 
smith_69

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smith_69

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