Unanswered Shout out to Iconic Formulations - Great customer service!

[Chevymetal]

Just wanted to acknowledge the customer service from Rob at Iconic Formulations.

There was a mix up on my order, shot them an email and got an immediate response with the correct item being shipped out along with a tracking number.

That kind of service is hard to find anymore.

Thanks again Rob.

 

[thebigt]

Just wanted to acknowledge the customer service from Rob at Iconic Formulations.

There was a mix up on my order, shot them an email and got an immediate response with the correct item being shipped out along with a tracking number.

That kind of service is hard to find anymore.

Thanks again Rob.

ROB is the man...he has been doing this a long time and knows how to treat customers right!!!

@delsolrob

 

[cheftepesh1]

Rob is definitely one of a kind

 

[delsolrob]

Thank you for the kind words! Mistakes will happen, but will always do whatever possible to ensure our customers are well taken care of!

Also, thank you for your understanding on the mixup!