let me just say that in 2021 their customer service has declined even farther
my $180 package is stuck in Germany since Dec 1 2020 it is Jan 24 2021 and the item was ordered Nov 24 2020
everytime I email them they just tell me to be patient. Never offering a solution despite demands for a refund.
no, my item was not seized at customs, it Never even made it to customs. They like to ignore their problems.
I will not be ordering from them ever again in the future. Prohormones suck anyways. So much dirtier than the real deal.