Live chat support would be a blessing. Definitely something to look into because email tag is really timing consuming for more complicated situations like mine.
I'm still trying to work out some problems with Sam.
Any brave CSRs here want to volunteer to look into my account and perhaps give...
I'm going to ask him to write me a cover letter instead. The way he can word things and make it sound so pleasant is a work of art. I'm going to need a part time job if I'm going to be a customer here =)
I'm going to post photos when I get my stuff...just to make you guys jealous =D
True to your words.
Spoke with Sam again and I think everything is going to be ok, we just working out the details of the re-order.
I want to thank B. for pointing out that I was being a hot-head and I have re-read what I wrote and can see how my comments can be seen as rude and disrespectful...
Again I agree.
I want to make my point that if the solution I offered was that my order will be sent as order at the same prices I paid...no problem.
How would you feel if you were only offered $10 and to re-order at 15% higher prices after waiting 2 weeks? Do you know what I mean?
Again, I...
B5150,
I agree with what you are saying. I know I'm probably acting like a 10 yr old. I wouldn't have even posted everything if the problem was solved. I am not trying to rub it in ANYONE's face. Sam was definitely being a MAN and admitted to the mistake.
I apologize if I offended him or...
You and me both buddy. I hope it goes well...I'm not even looking for compensation of any kind.
I just want my order at the prices I paid for when I ordered them.
I TOTATLLY UNDERSTAND.
This is what I keep hearing that I am pissed about getting verified. I am NOT, I am not happy because my order got screwed up when it wasn't my fault.
Exact quote that I emailed the owner.
"I totally understand about the verification process that isn't the reason why I...
Not going good so far. Here is an update.
Email from owner:
"Dear Andrew, I wanted to personally apologize for any inconvenience this may have caused you. After doing some investigation, it appears that the two orders were deleted because of the untimely response to our verification request...
I'm not going to lie I do feel reassured now with such fast responses...especialy from the owner himself with loads of positive feedback from other users.
I just want this taken care of.
LOL I couldn't even PM Stryder without 7 posts...had to randomly post comments.
One of my friends recommended me to Nutraplanet from the other big site and I thought I would give this site a try because of the big sale of MAN products with free shipping.
I placed a huge order worth $428.59 (2 orders) without hesitation even though I never ordered from Nutraplanet.
First...
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