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Pretty sure this has nothing to do with Custom Capsule. I think this post is regarding AnaBeta.

Adam--I understand your concerns with longer than expected shipping times, we have worked hard to avoid these situations. Unfortunately, when each order coming in is completely different, it can be difficult sometimes to forecast upcoming raw material needs. So it is true that we have had some...

This should be correct in the system now, sorry for the confusion.

heavydeadlift, I have been trying to find out more on the situation w/ your order. In looking back at orders, I find order #1903. I will not say the name on the order, for privacy sake, but it is for 200mg of caffeine and 5mg of yohimbine HCL. I also come across an email from this same...

It's available again.

reptone, what questions do you have? If you would like to send them, I will make sure that you get a response.

heavydeadlift, could you please give me an order number so that I can check into what happened? Orders have been shipping on time (under 5 business days), but occasionally an ingredient will be out of stock at our supplier so it then takes extra time. One month is unacceptable though, I would...

Outstanding I appreciate your above comments. We have strict policies and guidelines at CC to help ensure every product is of the highest quality. We are not a supplement company trying to tell you what works by pushing specific products/ingredients. We provide you with all of the tools to...

Ryan, please check your email. I just sent you about 10 of our latest COA's, as well as the certificates of calibration for 2 of our smaller scales (the ones mainly used for CC). Sure these documents could be fabricated, which would maybe help in a case like this, but we are subject to...

Hey Ryan, I hate hearing that your formula did not turn out like you expected. In regards to the specific ingredients, caffeine and 1, 3 dimethylamylamine, I haven't heard any negative feedback on their efficacy. I can assure you that they are fresh and within any storage dates. I will pull...

I was unaware this post was here. I just received an email from the customer so I am here now. Different quality extracts have different colors and odors. IE Resveratrol 50% brown and kinda nasty, very staining. However Resveratrol 98% is white and not sticky at all like the 50% is...

RussianStar thank you very much for the help

Thanks for understanding guys!

Big3, We have had plans to ship you your order since it was already mixed plus refund. I have not been the one emailing you back and forth but Nate assured me that he had running dialog and he thought you knew you were to receive a complete refund. I apologize for the confusion but you...

Justinc, PM me and Ill check on your order.

Thank you brother. We are trying hard I promise. From here on out I think everyone will be very pleased with our turnaround time Best regards, JW

We had sent 1hp the wrong order but we realized right when we sent it it was wrong so a two days later we sent the right one. He had received the wrong one but didn't realize the correct one was actually in customs right behind it. Sorry for the worries. Best regards, JW

Guys, Wow I apologize for all the troubles some of you are having. We were running orders out of a facility with a Ghost staff while we were making our move to Dallas. I apologize very much for any problems you all have had. I want you guys to know that CC will always make it right if you...

I know we moved a lot of ingredients and accidently left them short on a few. We are sending ingredients back for them to complete some of the orders that have missing ones. This could be the problem. If so then they will have the ingredients tomorrow and will fulfill your order. Also you...

Guys, I apologize I haven't been active much this last week. Anyone who has sent PM's etc I will get back to you asap I promise. We have just moved into a new GMP compliant facility in TX. This has made for a very difficult and time consuming transition. This will be an absolutely amazing...