We definitely have had and understand the confusion with the Fims tracking numbers and we have asked Fedex on multiple occasions what we can do to fix it and are currently trying to at least offer a better understanding on our end. Basically we use that tracking number in our system to let the...
We don't have any control over the tracking number that is something Fedex attaches to the package to travel to the mail hub in NJ once it shows delivered there it is then en route to its international destination
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