Yes I should be getting my refund. I'm very happy about that. The person I dealt with was fair and very helpful. I just didn't realize that Atlanta was affected so badly by the snowstorm. It makes sense that people couldn't get to work since the city is not equipped for that type of weather. I...
I got through today. Nutraplanet is from Atlanta which was hit with a snow storm that crippled the city for a few days. That is why no one was answering the phone the last 2 days. No one was able to show up to work. My problem still hasn't been resolved. I need to call back and speak to the...
I first sent them a message on facebook which they read and then they marked it unread. So I called them and it was the same thing like yesterday so I decided to try the sales department after I couldn't get through CS. I tried a few times and at one point I was told that there was 19 people...
Thanks and same to you. I'm going to call them again tomorrow morning around 10:15 and see what happens. I'll post what they say if 'm able to get through :(.
I spoke to CS yesterday and he said he was going to talk to the warehouse team to see what they are going to do. I gave him permission to refund my visa and he said he was going to email me with a refund or options that I can do. CS figured that it was lost in mail. It wasn't returned to their...
No, I still didn't get my order. I think they have some of the best deals online for sport supplements but it's taking forever and I still don't know if I will have to pay duties and taxes.
I live in Canada. When I shop elsewhere it takes on average 2 weeks which I don't mind. Now this order...
I've made an order during black Friday and still didn't get it. I sent an email to customer support but got the copy and paste answer too. All my other black Friday orders have come in. The last time an order took so much time from US to my place I got nailed with duties and taxes. It was with...
I'm Canadian and notiice that my enhanced and alphamine are not on the list but both products contain the ingredient in question. The place that I bought it from said for me to get refunded it has to be on the list. That doesn't make sense. What should I do.
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