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Notifications not working on iPhone app

Oconns28

Oconns28

Well-known member
Hey

Basically like the title says. For some reason my notifications page isn't working. I've closed and reopened even shutoff my phone.

Anyone else having this problem?
 
Need to know your Apple device (iPad 3, iPhone 6s, etc.) as well as the iOS version you're on to see what's going on here. Seems like it's only happening to some people and not all. And of course, as luck would have it, mine works fine so I can't diagnose it from my device.
 
Ari Gold said:
Need to know your Apple device (iPad 3, iPhone 6s, etc.) as well as the iOS version you're on to see what's going on here. Seems like it's only happening to some people and not all. And of course, as luck would have it, mine works fine so I can't diagnose it from my device.
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iPhone 6 and just did the update this morning. Still doesn’t work
 
Going to keep looking into this. So far, I've tried to replicate this on 4 iOS devices and it does not seem to be broken on any of them right now. Pair that with someone else who it was happening to yesterday, but today it works fine for him and this issue gets a little strange to troubleshoot.
 
Ari Gold said:
Going to keep looking into this. So far, I've tried to replicate this on 4 iOS devices and it does not seem to be broken on any of them right now. Pair that with someone else who it was happening to yesterday, but today it works fine for him and this issue gets a little strange to troubleshoot.
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I tried loggin in and out..no luck..
I dont think this is a ios specific issue, the 3rd party who created app maybe having issues. Also could be country specific, server for specific area not functioning.. im located in UK.. any other users with issues outside USA?
 
Could be. Hard to tell. There’s a lot of moving pieces within the apps, many of which rely on Apple itself for things to correctly function. And Apple will never admit something on their side isn’t working. It will just magically start working again.
 
00A said:
I tried loggin in and out..no luck..
I dont think this is a ios specific issue, the 3rd party who created app maybe having issues. Also could be country specific, server for specific area not functioning.. im located in UK.. any other users with issues outside USA?
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Canada here
 
Iphone 8 with new iOS update. Just fine. lol
 
iPhone users: go to SETTINGS, then scroll all the way down to ANABOLIC MINDS, then make sure NOTIFICATIONS are on and configured how you want them.
 
toddmuelheim said:
iPhone users: go to SETTINGS, then scroll all the way down to ANABOLIC MINDS, then make sure NOTIFICATIONS are on and configured how you want them.
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This is not the solution!, there was no problems all settings not changed, started happening inapp, refreshing and loggin in out made no changes. I dont think its iphone issue as its inapp notifcations
 
00A said:
This is not the solution!, there was no problems all settings not changed, started happening inapp, refreshing and loggin in out made no changes. I dont think its iphone issue as its inapp notifcations
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Ok dude relax, it worked for me so I figured I’d share...
 
Yep didn’t work for me. I don’t want notifications like that on my phone I just want the in app notifications page to work
 
It's not happening to most people that use the app. For those that it has happened to, clearing the cache from within the app has fixed it for some people, completely deleting the app and re-installing has helped fix it for others. And then there are some others that none of the above worked for. We're still working on it, but it's hard to fix something that I can't replicate. Lots of moving parts go into these apps between Apple and Android.
 
i dont understand why it would stop working just without any reason, no changes on my mobile phone, nothing, the app just suddenly stopped working as usual. absolutely irrationally that this happens
 
iamyourfather said:
i dont understand why it would stop working just without any reason, no changes on my mobile phone, nothing, the app just suddenly stopped working at usual. absolutely irrationally that this happens
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Happened to me too a few days ago, and now is magically working again. Stranger things have happened in life..nothing surprises me anymore. If this is the worst thing that has happened to you lately, I'm extremely jealous.
 
Just tried all suggest options and still nothing. For some reason the only “red dot” new notifications I get are for some random threads never any that I was actually following
 
Ari Gold said:
It's not happening to most people that use the app. For those that it has happened to, clearing the cache from within the app has fixed it for some people, completely deleting the app and re-installing has helped fix it for others. And then there are some others that none of the above worked for. We're still working on it, but it's hard to fix something that I can't replicate. Lots of moving parts go into these apps between Apple and Android.
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No disrespect but I think your approaching the problem the wrong way..
Its clear many people, not just 1-2 have all sudden got this issue..
Its not there mobile devices for sure as all was working fine without change.
Even if you can replicate the issue on your personal mobile what good will it do?

It could be some part of the forum got autoupdated or some features not, (14 Feb was my last notification)
Maybe check your server logs/mainframe logs around that date for something suspicious.
If the provider of your iOS app, I assume not yourself can also release a update if needed, could well be on there side.
 
00A said:
No disrespect but I think your approaching the problem the wrong way..
Its clear many people, not just 1-2 have all sudden got this issue..
Its not there mobile devices for sure as all was working fine without change.
Even if you can replicate the issue on your personal mobile what good will it do?

It could be some part of the forum got autoupdated or some features not, (14 Feb was my last notification)
Maybe check your server logs/mainframe logs around that date for something suspicious.
If the provider of your iOS app, I assume not yourself can also release a update if needed, could well be on there side.
Click to expand...

No disrespect, but I think you are approaching my resolution the wrong way. I’ve told you numerous times we are already investigating it and working on it. If you don’t like the speed in which we are solving a complex issue, you’re more than welcome to stop using the app and go use another site.
 
iamyourfather said:
i dont understand why it would stop working just without any reason, no changes on my mobile phone, nothing, the app just suddenly stopped working as usual. absolutely irrationally that this happens
Click to expand...

Because its as simple as apple changing something on their end. The app is constantly in contact with apple and if they change something, it can break. Then you have to find the problem, try to fix it, resubmit the app for approval, wait on apple to approve it and hope the fix actually follows their 5 million rules about how you can program your app to be in compliance.

So knowing that now, we would appreciate the same people constantly telling me something we already know, to stop...because its sort of like a kid in the back seat constantly asking me how long its going to be to get there. Eventually, i'm going to duct tape your mouth shut and ignore you.
 
00A said:
No disrespect but I think your approaching the problem the wrong way..
Its clear many people, not just 1-2 have all sudden got this issue..
Its not there mobile devices for sure as all was working fine without change.
Even if you can replicate the issue on your personal mobile what good will it do?

It could be some part of the forum got autoupdated or some features not, (14 Feb was my last notification)
Maybe check your server logs/mainframe logs around that date for something suspicious.
If the provider of your iOS app, I assume not yourself can also release a update if needed, could well be on there side.
Click to expand...

No disrespect, but you're wrong.
 
00A said:
The issue is to do with tapatalk

Invalid Link Removed

And user claims same day as I said. So yes its to do with a update!!
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Sort of, but our app has not been updated (and even the beta update I'm running still has the issue). Still working on it but you're going to have to just chill out and be patient. Like I've said MULTIPLE times before, it's something to do with the backend workings between the app and Apple.
 
I appreciate the update on what’s going on. Yes it’s a pain in the butt with no notifications but I understand you guys are working on it! Thanks!
 
Oconns28 said:
I appreciate the update on what’s going on. Yes it’s a pain in the butt with no notifications but I understand you guys are working on it! Thanks!
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Sure are. You have no idea how many hours I've put into this personally already. There are others in this thread that think they could fix it faster of course... ��
 
00A said:
The issue is to do with tapatalk

Invalid Link Removed

And user claims same day as I said. So yes its to do with a update!!
Click to expand...

That would be true if we actually updated something...so you're wrong again.
 
Oconns28 said:
I’m liking the beta but unfortunately still no notifications
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Agreed, it actually caused mine to stop working when mine were working on the previous version. Still working on it with the developer. Not a quick process it seems, unfortunately. What's interesting is, I get the red dot next to the app on my phone screen and a number in the red circle noting that't there's something new in the app but nothing in the notifications tab. In the meantime, a good way to keep up to date is to just use the "SUBSCRIBED" link on the Discussions tab which will show you all of the threads you're subscribed to (you're subscribed automatically if you've been active in the thread previously) and you can run through the list there to see what's new until this is all fixed.
 
Ari Gold said:
Agreed, it actually caused mine to stop working when mine were working on the previous version. Still working on it with the developer. Not a quick process it seems, unfortunately. What's interesting is, I get the red dot next to the app on my phone screen and a number in the red circle noting that't there's something new in the app but nothing in the notifications tab. In the meantime, a good way to keep up to date is to just use the "SUBSCRIBED" link on the Discussions tab which will show you all of the threads you're subscribed to (you're subscribed automatically if you've been active in the thread previously) and you can run through the list there to see what's new until this is all fixed.
Click to expand...

Hey yep that’s what I’ve been doing. Works well enough! I just get the red dot for “Supplements”
 
Ari Gold said:
Agreed, it actually caused mine to stop working when mine were working on the previous version. Still working on it with the developer. Not a quick process it seems, unfortunately. What's interesting is, I get the red dot next to the app on my phone screen and a number in the red circle noting that't there's something new in the app but nothing in the notifications tab. In the meantime, a good way to keep up to date is to just use the "SUBSCRIBED" link on the Discussions tab which will show you all of the threads you're subscribed to (you're subscribed automatically if you've been active in the thread previously) and you can run through the list there to see what's new until this is all fixed.
Click to expand...

Seems its working, what you do?
 
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