donnywarchild
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Why is everything out of stock? DCP, Formex, Napalm, epistane..... why oh lord why.....
me too, it sucks having to give other sites my money. ....I place a $300.00 dollar order this morning. Would have been much more,but a third of what I wanted was'nt in stock. ...
Exactly. I run my own business also. Honest feedback is important. I love NP,which is why I combine my orders with friends to give them 400-500 dollars a month in sales.from a business stand point, letting someone know their missing out on business is doing them a favor not an insult. if i did not like NP i would say nothing and simply take parts of my order elsewhere. my comment was not meant to hurt but to help, let the people who are involved be aware of current situations. when one of my customers has the decency to let me know the same, i thank him for it and make corrections as i see fit and as i can. now i do not want a thank you form anyone, but letting the NP powers that be know they might be missing out on business is not an insult.
exactly - well said!from a business stand point, letting someone know their missing out on business is doing them a favor not an insult. if i did not like NP i would say nothing and simply take parts of my order elsewhere. my comment was not meant to hurt but to help, let the people who are involved be aware of current situations. when one of my customers has the decency to let me know the same, i thank him for it and make corrections as i see fit and as i can. now i do not want a thank you form anyone, but letting the NP powers that be know they might be missing out on business is not an insult.
I assure you Sam is very well aware.from a business stand point, letting someone know their missing out on business is doing them a favor not an insult. if i did not like NP i would say nothing and simply take parts of my order elsewhere. my comment was not meant to hurt but to help, let the people who are involved be aware of current situations. when one of my customers has the decency to let me know the same, i thank him for it and make corrections as i see fit and as i can. now i do not want a thank you form anyone, but letting the NP powers that be know they might be missing out on business is not an insult.
from a business stand point, letting someone know their missing out on business is doing them a favor not an insult. if i did not like NP i would say nothing and simply take parts of my order elsewhere. my comment was not meant to hurt but to help, let the people who are involved be aware of current situations. when one of my customers has the decency to let me know the same, i thank him for it and make corrections as i see fit and as i can. now i do not want a thank you form anyone, but letting the NP powers that be know they might be missing out on business is not an insult.
i hate it when certain compaines do this......but i think you have a valid point and might be correct on this one.I agree from a business standpoint, a good business owner (sam is one of these) will be pissed off hes missing business but at the same time its testament to a companies worth when a product is readily available else where but the end user still begrudges the transaction because its not with NP.
Now flip it from the suppliers point of view, obviously some of them will have production capacity issues, staffing, raw materials, quality issues and so on. But at the same time its basic economics that if you limit the supply of a popular commodity the demand only further increases, rather than having it readily available, a scarcity mentality is employed and as creatures of habit most of us want what we cannot have, also allowing the supplier to increase the premium.
In every business ive worked for, we have limited supply at one point or another in the products life cycle and it has always worked bigtime.
With all due respect,if I told my customers(I'm a business owner) to call my suppliers because I could'nt get stock to supply them,they would tell me thats MY job. Sorry,but that does'nt make sense to me. Once again,as I've stated previously,I love NP,and want to continue doing business with them.Here's a challenge to all who have had issue with OOS product;
Generate a thread in that respective Supplement Company's Forum about your dissatisfaction with THEIR inability to produce and supply sufficient inventory at NutraPlanet to meet your customer demands.
My job as a user is to pursue all avenues to my satisfaction. I want to talk to the boss, the man that can satisfy my need. If the retailer can not satisfy me because of conditions beyond his control, then I take it to the next level.I agree though, that our job as end user stops at the point of purchase, we put pressure on them, who inturn should apply further pressure down the chain.
Not, its not. Its an insult to their intelligence given the fact that even the manufacturers have stated themselves their is a supply problem with certain items. Its not Walmart. You have contact with almost every link in the chain because of the way this message board operates and Sam is the last one. If they tell you its on the manufacturer end and their money is no good at the moment, then put pressure on the next link.from a business stand point, letting someone know their missing out on business is doing them a favor not an insult.
Go live a week in his shoes then come tell me that. I assure you that your opinion will do a complete 180 especially in this industry.Simply saying "its lack of production" is not good enough, especially in relation to the CS people have come to expect from NP.
Maybe so CK but ive worked in production (many forms) for years at a senior level, no matter how hard something has been to source, no matter how stupid the reason we have been given for the delay ive always been transparent with my customers.Go live a week in his shoes then come tell me that. I assure you that your opinion will do a complete 180 especially in this industry.
Interesting, so in that context if you bought a t shirt which in your opinion was poor quality, but couldnt get a satisfactory answer from Nike, youd source out the factory in China where it was made?My job as a user is to pursue all avenues to my satisfaction. I want to talk to the boss, the man that can satisfy my need. If the retailer can not satisfy me because of conditions beyond his control, then I take it to the next level.
And they have told you. The manufacturer can't fill the order. The manufacturer has said there are supply issues. What more do you want?Maybe so CK but ive worked in production (many forms) for years at a senior level, no matter how hard something has been to source, no matter how stupid the reason we have been given for the delay ive always been transparent with my customers.
One of my associates was not, he lost us tender business amounting to 8 million pounds, i dont work for that company anymore, because it doesnt exist.
Interesting, so in that context if you bought a t shirt which in your opinion was poor quality, but couldnt get a satisfactory answer from Nike, youd source out the factory in China where it was made?
Listen i know where your coming from, i just think in 2009 and given the company NP has become we are owed perhaps a little more than blanket excuses, or at least some information on the efforts to source.
Ive used NP for whats got to be 5 years now with only some minor problems.
Im posting because the customers in this industry are some of the most fickle ive ever come across, it would be a damn shame for them to take a big knock because of a simple communication problem.
Different scenario. I have the product. The quality is poor. I chose a different product manufacturer.Interesting, so in that context if you bought a t shirt which in your opinion was poor quality, but couldnt get a satisfactory answer from Nike, youd source out the factory in China where it was made?
Scenario - I want a Chrysler such and such. I like the Chrysler such and such. The Chrysler such and such is OOS at my local dealer. My local dealer is not at fault.Listen i know where your coming from, i just think in 2009 and given the company NP has become we are owed perhaps a little more than blanket excuses, or at least some information on the efforts to source.
Ive used NP for whats got to be 5 years now with only some minor problems.
Im posting because the customers in this industry are some of the most fickle ive ever come across, it would be a damn shame for them to take a big knock because of a simple communication problem.
LOL oh yes, total transparency, my bad.Did you not read?
Sam's side:
"The supply side of things has become more unstable from several manufacturers; we are ordering as best we can, but demand is outstripping supply."
Manufactueres side:
"We've had some supplier issues since the Fall last year. Progress is being made, but, with the economy, there is little that can be said with absolute certainty."
Any questions?
Is that a serious question?And they have told you. The manufacturer can't fill the order. The manufacturer has said there are supply issues. What more do you want?
If you go to a manufacture with money in hand and they tell you I can't get it right now, please inform me what you would do.
Horses for courses.Different scenario. I have the product. The quality is poor. I chose a different product manufacturer.
Scenario - I want a Chrysler such and such. I like the Chrysler such and such. The Chrysler such and such is OOS at my local dealer. My local dealer is not at fault.
I'll call Chrysler. Guess what...
It still is not the fault of the dealer who is powerless to manufacture Chryslers.
Yes, we ban those who disagree with our manufacturer argument because we've all turned into ....... Seriously, if you want to insult me over this at least come up with something that I can laugh at.Horses for courses.
The bare bones remains the same, im backing out now though as the big bad 'Reds' are appearing and we all know what happens soon after.
Which one of you is Bobo btw, im hoping its not Cosmo, because if it is, you turned into a right.......mfg:
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