yet you guys give him a job, even though he may refuse to be educated on your products? so did he "accept" or "declined" that so called offer for expert advice?
He was thankful for the offer. We are all growing and learning in this field. I have used and studied PED's on and off for almost 25 years now and I'm still in a state of learning. Anyone who thinks they have to have it all figured out to use or rep is just plain ignorant because it isn't possible.