- 08-05-2011, 08:44 PM
I have used PA's products (testforce2) and have recommended it to many people even though our company sells a competing product but the way
this has been handled here and on other boards has been disgusting and certainly changed my opinion on a few people in the industry.
- 08-06-2011, 06:13 AM
Like I've said earlier in the thread, why don't we let our bosses sort it out between themselves.
09-24-2011, 07:38 PM
Please form an orderly queue to issue apologies.Customer Service [email protected] via gateway11.websitewelcome.com
show details 4:43 PM (1 hour ago)
For any of you following the controversy, it does appear that there is a very small amount of 5a-androstanediol in our 7-KE product (roughly 3% of the active ingredient). Even though we feel that this is probably a normal situation where our supplier did give us one of the materials with less than 95% purity, we still feel like the right thing to do is advise our customers and offer a refund. We strongly feel that this trace amount isn't enough to cause ANY physiological effect, but it's the right thing to do. Please discard your unused portion.
To answer every critic on the boards this stuff happens when you rely on Chinese suppliers and has happened to many companies in the past. I hope you treat Taurus the same way you've treated them. It's regrettable, but this stuff happens and we will in act even tougher testing protocols to ensure that this doesn't happen again.
If you wish to get a refund, please email:
09-24-2011, 08:44 PM
09-24-2011, 09:10 PM
Taurus threatened PA with a lawsuit for even suggesting that it contained controlled substances (even though it wasn't him that posted his results), which they've since admitted that it did.
Just about every Taurus rep chimed in here, questioning PA's ethics, suggesting that it was a ruse to sway customers in our favour.
I didn't need verification from Taurus. I knew PA had tested it, and I knew the results. I handled the situation the best I could. PA did the same, while limiting his liability for litigation. I would suggest that it was Taurus and their reps that handled the situation badly. You're welcome to disagree.
I understand customers being skeptical of a company's motives. I applaud it. We do have ulterior motives. We do want to sell you stuff. Buy Ursobolic.
09-25-2011, 02:48 AM
09-26-2011, 05:36 AM
The initial response may have sparked a lot of hostility, but as angry as people want to get about it, it is true. Lesson learned for Taurus Nutrition: from now on, pay a 3rd party (such as PA) to test your raw material. Taurus had the integrity to offer refunds and admit to the error and I'm sure no harm was done, so maybe those who want to apologize can do so and let's nip this at the bud and move on.
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