im starting to be skeptical about Custom Capsules products
- 06-22-2011, 06:44 PM
Sounds like CC might not be worth trying, I was interested in some of the stuff but considering the long shipping times some have had and the lousy product others complain about, word of mouth is a big deal to me, i need stuff to arrive soon and work well, and I will not waste time with companies that do not have good word of mouth. Currently using mostly USP Labs stuff, not a rep for them but just a satisfied customer... any GOOD reports about this company?
- 06-22-2011, 06:47 PM
06-22-2011, 06:49 PM
06-22-2011, 06:56 PM
I dont meant to sound like a hater, but are there any positive and current reviews of this stuff? getting a lot of advertising that is written as such, and not getting a lot of good vibes.... i need a lot more than what i have seen so far to want to take their stuff... solid reviews.
06-23-2011, 04:31 PM
Adam--I understand your concerns with longer than expected shipping times, we have worked hard to avoid these situations. Unfortunately, when each order coming in is completely different, it can be difficult sometimes to forecast upcoming raw material needs. So it is true that we have had some customers that have received their products later than expected. Our goal is to ship custom formulas out within 5 business days. If we ever go over this, then we try to notify customers and many times we've given considerable discount coupons. Please keep in mind these are completely custom products with unique labels and we have to start from scratch to make these. I don't think any other company offers this.
As far as lousy products you made mention of, well please keep in mind our customers formulate their own products, so if a formula does not perform as expected, then it is usually a case of the formula being poorly planned. I can assure you it is not the case of CustomCapsule.com using low grade materials from unknown sources. All of our materials come with a certificates of analysis from the supplier. We source our materials from vendors that go through a stringent audit process that meets or exceeds FDA standards. Often times, even in this forum, we hear of one customer complaining of a product not working as expected and then another customer saying they have had great success with the same formula. So many factors play into this, such as tolerance, daily routine, other supplement usage, etc.
You mentioned that you are a satisfied customer of USP Labs. That is great, if you are happy with your existing supplier, then why change anything? USP Labs is not one of our competitors, since they do not offer customers the ability to design their own products. Sure many of our customers knock off other companies products and often improve upon them, while at the same time saving money, but again, if you are happy with what you are currently getting, then that is great!
I know that a lot of people do not post positive material nearly as much as they do negative, but I hope that you are also coming across the good comments about CC!
I would like to gain your confidence with our site, so if you would like to find out more, please contact us at [email protected].
Thank you Adam!
06-23-2011, 04:32 PM
06-24-2011, 02:32 PM
PES actually has such good word of mouth that I am probably going to give their stuff a try... it looks worth trying for sure..
06-24-2011, 02:36 PM
no... i posted about custom capsule. a few too many seem to have issues. unless i find a killer deal, i dont think i will be trying their stuff. AnaBeta looks good, and has pretty fair reviews. custom capsule as a company just doesn't seem to work that great except for a select number of people. I rather not spend hard-earned cash on stuff that has a medium chance of being useful to me. the concept is awesome, the idea of customizing what you get... but if the ingredients are not all the same quality, well that kinda is like going to buy lettuce and having half of what you get all wilted and rotten... i like the customizing idea but seriously, what is the point if qc is not up to par?
Last edited by Adam Evans; 06-24-2011 at 02:40 PM. Reason: didnt fully state as intended the first time
06-24-2011, 08:48 PM
04-13-2012, 01:58 PM
04-13-2012, 04:16 PM
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