bayoumike
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Chemo emailed me today with concerns for his members not being happy with our service. Chemo is a good guy looking out for all of you and I want to assure him and you that we work hard to provide top customer service. It has been brought to my attention that there are some members that are having delay in their orders or troubles with getting through to us. We have been very backed up due to such a rapid growth, but we have been working on hiring new helping hands. Our shipping policy is 24-48 hours after the order is placed with priority mail taking 2-3 days to deliver. If we ship after the 3rd day then those orders get a 20% discount on the next order placed. 4-5 days then we express ship free and give the 20% discount. Backorders get a free bottle of choice and free express shipping when the product comes available. Email us if you have a concern and we will respond within 24 hours with a solution.