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USPLab Don't Respond To Enquiries!


 
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Old 04-04-2008, 11:45 AM   #1
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USPLab Don't Respond To Enquiries!
Sorry all for having to do this but I'm pretty desperate and frustrated at the moment. I recently purchase the lauch of Recreate to show my support for their products and mistakenly entered an old shipping address which is invalid now. I have emailed to them 3 TIMES since yesterday to change my shipping address and nobody has gotten back to me.

The system even tell me the order status is in process. Could somebody help me out here. I am having a really difficult time with them as nobody even respond to my emails.
 
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Old 04-04-2008, 11:50 AM   #2
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We are just a tab busy, but we will get around to the e-mail before it ships.
 
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Old 04-04-2008, 11:52 AM   #3
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if that's the case, can i get an email confirmation again when it ships?
 
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Old 04-04-2008, 12:54 PM   #4
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is recreate ready to ship now? i bought three bottles yesterday
 
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Old 04-04-2008, 02:58 PM   #5
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Quote:
Originally Posted by witt51
is recreate ready to ship now? i bought three bottles yesterday
Congrats!
I tired ordering a couple hours after the IC email came in and was rewarded with an "out of stock" notice.
 
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Old 04-04-2008, 04:22 PM   #6
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Quote:
Originally Posted by witt51
is recreate ready to ship now? i bought three bottles yesterday
Monday, Monday ah la...la la la
-mamas & papas
 
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Old 04-04-2008, 04:46 PM   #7
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did you get a confirmation email or did jacob post that?
 
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Old 04-04-2008, 04:49 PM   #8
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Quote:
Originally Posted by witt51
did you get a confirmation email or did jacob post that?

It was written in the sales copy.
 
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Old 04-04-2008, 05:22 PM   #9
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thanks

damn, i just need to stop clicking and buying and start reading more
 
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Old 04-07-2008, 08:32 AM   #10
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Actually i had a similar situation and it was handled very well. Did you create a ticket in there customer service section.
 


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Old 04-07-2008, 11:28 AM   #11
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Quote:
Originally Posted by DreamWeaver
Actually i had a similar situation and it was handled very well. Did you create a ticket in there customer service section.
what ticket in customer service section?
 
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Old 04-07-2008, 11:40 AM   #12
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and it's monday already...can somebody from USPLabs answer my qns!??!...i am getting the feeling that USPLabs are too busy to answer a simple qns from one of it's most loyal customer...
 
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Old 04-07-2008, 01:23 PM   #13
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In customer service you sign on to the help desk and you can create a ticket for you inquiry
 


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Old 04-07-2008, 06:49 PM   #14
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Quote:
Originally Posted by ZoMbSta
and it's monday already...can somebody from USPLabs answer my qns!??!...i am getting the feeling that USPLabs are too busy to answer a simple qns from one of it's most loyal customer...
please send e-mail to ceo@usplabsdirect.com, I have not come across your e-mail. Please send order number and correct address.
 
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Old 04-07-2008, 09:06 PM   #15
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Quote:
Originally Posted by USPLabs
please send e-mail to ceo@usplabsdirect.com, I have not come across your e-mail. Please send order number and correct address.

Jacob i just wanted to let you know i made the same mistake and also sent you an email. I didnt realize my old address was still in the innercircle database until a a couple days ago and replied to the confirmation email with info because it was tstill processing. I apologize for my mistake. I also decided to send you the same info to the email above. Thank you. again I apologize for my error. I hope i am not confusing you with my error with zombsta's
 


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Old 04-08-2008, 01:40 AM   #16
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some people are impatient
 
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Old 04-08-2008, 02:14 AM   #17
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