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| | #1 |
| Registered User | USPLab Don't Respond To Enquiries! Sorry all for having to do this but I'm pretty desperate and frustrated at the moment. I recently purchase the lauch of Recreate to show my support for their products and mistakenly entered an old shipping address which is invalid now. I have emailed to them 3 TIMES since yesterday to change my shipping address and nobody has gotten back to me. The system even tell me the order status is in process. Could somebody help me out here. I am having a really difficult time with them as nobody even respond to my emails. |
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| | #2 |
| Board Sponsor Board Sponsor | We are just a tab busy, but we will get around to the e-mail before it ships. |
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| | #3 |
| Registered User | if that's the case, can i get an email confirmation again when it ships? |
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| | #7 |
| Gold Member | did you get a confirmation email or did jacob post that? |
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| | #8 | |
| Board Sponsor Board Sponsor | Quote:
It was written in the sales copy. | |
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| | #9 |
| Gold Member | thanks damn, i just need to stop clicking and buying and start reading more |
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| | #10 |
| WarriorPoet | Actually i had a similar situation and it was handled very well. Did you create a ticket in there customer service section. Pain is fear leaving the body. "When I die I want to be buried face down, so those who don't like me can kiss my asss" To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. |
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| | #11 | |
| Registered User | Quote:
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| | #12 |
| Registered User | and it's monday already...can somebody from USPLabs answer my qns!??!...i am getting the feeling that USPLabs are too busy to answer a simple qns from one of it's most loyal customer... |
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| | #13 |
| WarriorPoet | In customer service you sign on to the help desk and you can create a ticket for you inquiry Pain is fear leaving the body. "When I die I want to be buried face down, so those who don't like me can kiss my asss" To view links or images in signatures your post count must be 0 or greater. You currently have 0 posts. |
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| | #14 | |
| Board Sponsor Board Sponsor | Quote:
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| | #15 | |
| eeeeeeeeeeeee | Quote:
Jacob i just wanted to let you know i made the same mistake and also sent you an email. I didnt realize my old address was still in the innercircle database until a a couple days ago and replied to the confirmation email with info because it was tstill processing. I apologize for my mistake. I also decided to send you the same info to the email above. Thank you. again I apologize for my error. I hope i am not confusing you with my error with zombsta's "There is more stupidity than hydrogen in the universe, and it has a longer shelf life." - Frank Zappa | |
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| | #16 |
| DGAF | some people are impatient |
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| | #17 |
| Ї.В.З ЯЭP |