I was told three months ago to throw away the Bobu I bought due to it being a bad batch and I would be sent a double replacement. Multiple emails and private messages have been sent and I've gotten no response and no replacement ever came in.
It's not a huge deal about the product itself but it's a little ridiculous and Evomuse service has definitely gone downhill. I understand Matt has stuff going on, but a simple email back isn't hard. It's pretty disappointing, me and my girlfriend have both enjoyed all of the Evomuse products we've tried but there's a line to where I finally give up and stop giving someone the benefit of a doubt.
It's not a huge deal about the product itself but it's a little ridiculous and Evomuse service has definitely gone downhill. I understand Matt has stuff going on, but a simple email back isn't hard. It's pretty disappointing, me and my girlfriend have both enjoyed all of the Evomuse products we've tried but there's a line to where I finally give up and stop giving someone the benefit of a doubt.