What's the deal with missing caps?

[Piledahlaren]

Hi !

I just got a bottle of Stoked! (AI) and IGF-1 (LG) and I have this sick thing.. Im counting the caps when Im buying somethin ^^
Anyway.. there was only 116 caps in Stoked! (should be 120) and 97 in IGF-1 (should be 100). Is this common?

Thanks

 

[eatingisfun]

All mass produced bottles of pills are filled by machines. So the count is not necessarily what it says and depends on how the machine is calibrated.

 

[wedlund6]

thats bs if i was running a cycle of something.and had my cycle figured and come up 3 or 4 pills short i would be pissed i plan my cycles to end on thursday so i start my pct on friday case i feel like sh it i will be good by work on monday

 

[CROWLER]

Hi !

I just got a bottle of Stoked! (AI) and IGF-1 (LG) and I have this sick thing.. Im counting the caps when Im buying somethin ^^
Anyway.. there was only 116 caps in Stoked! (should be 120) and 97 in IGF-1 (should be 100). Is this common?

Thanks

Thank you for letting us know about the stoked. That definitely should NOT happen. We are happy to send you a new bottle if you would like to return that one.

 

[suncloud]

^^^
customer service at its best

/thread

 

[Piledahlaren]

Thank you for letting us know about the stoked. That definitely should NOT happen. We are happy to send you a new bottle if you would like to return that one.

Very kind of you sir! No problem , its sad but I dont really have time sending a bottle to US(live in Sweden) Gonna use it very soon so. But thank you for the offer

 

[Piledahlaren]

^^^
customer service at its best

/thread

+1, amazing

 

[CROWLER]

Very kind of you sir! No problem , its sad but I dont really have time sending a bottle to US(live in Sweden) Gonna use it very soon so. But thank you for the offer

Ugggg I definitely understand. hmmmmm well gotta do something. Do you buy from Nutra Planet? If so before your next order let me know I am sure they will work with me and send you something extra from us.

Many apologies for the trouble. I know if it were me I would be upset about it.

 

[jbray]

^^^^now you know why they have such good REP. they take care of you

 

[Piledahlaren]

Ugggg I definitely understand. hmmmmm well gotta do something. Do you buy from Nutra Planet? If so before your next order let me know I am sure they will work with me and send you something extra from us.

Many apologies for the trouble. I know if it were me I would be upset about it.

Thanks man! No never ordered from NP but Im sure that day is coming. You dont need to give me something Just wanted to know if more ppl was missing caps. Thanks again

 

[CROWLER]

Please PM me where you order from and I will have them include a week of Stoked! with your next order. What's right is right. You should get what you pay for or it is BS IMO

 

[Piledahlaren]

Please PM me where you order from and I will have them include a week of Stoked! with your next order. What's right is right. You should get what you pay for or it is BS IMO

Wow.. your the best, never seen anything like this before I will PM you, thank you very much.

 

[CROWLER]

PM received and replies. You are covered no worries.

Thank you again for letting us know. It is nice to see compliments but to be honest complaints help us improve even more

 

[Young Gotti]

thats amazing customer service, great stuff crowler

 

[farrellzach]

I'm pretty sure I have never seen better customer service than in the body building world. The people that run these companies are no different than us- not the big corporate sponsor that just needs money. I had to throw that out there. Thanks AI for reliability and respect you have for your customers.

 

[wedlund6]

you have to respect customer service like that. loyalty like that makes loyal customers.